Jeff Ziegler
Cuyahoga Falls,OH
Summary
Dynamic professional with a proven track record in operations management and strategic account development at PaintPositive. Expert in crafting marketing strategies and fostering client relationships, resulting in increased customer loyalty. Adept at leading teams and driving sales growth through effective negotiation and business planning. Committed to delivering exceptional service and operational excellence.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions
Overview
28
28
years of professional experience
Work History
Owner | Operator
PaintPositive
10.2017 - Current
- Managed daily operations, ensuring workflow efficiency and high-quality service delivery.
- Developed and maintained customer relationships, enhancing client satisfaction and loyalty.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and mentored staff, fostering a collaborative work environment and skill development.
- Coordinated project timelines, ensuring timely completion of painting jobs within budget constraints.
Strategic Account Manager
SciCan
01.2013 - 08.2017
- Developed strategic account plans to align client goals with company offerings.
- Fostered relationships with key stakeholders to enhance customer satisfaction and loyalty.
- Analyzed market trends to identify opportunities for account growth and retention strategies.
- Led cross-functional teams to deliver customized solutions that meet client needs.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
Regional Sales Manager
A-dec
02.1998 - 12.2013
- Led regional sales strategy to achieve revenue targets across multiple markets.
- Developed and maintained strong relationships with key clients to drive customer loyalty.
- Analyzed market trends and competitor activities to identify growth opportunities.
- Collaborated with marketing teams to design effective promotional campaigns.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
Education
MBA - Finance
University of Akron
Akron, OH01-1993
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Marketing strategy development
- Human resources oversight
- Operations oversight
- Staffing
Timeline
Owner | Operator
PaintPositive
10.2017 - Current
Strategic Account Manager
SciCan
01.2013 - 08.2017
Regional Sales Manager
A-dec
02.1998 - 12.2013
MBA - Finance
University of Akron