Jeff Diecks
Operations Leader
Alpharetta,GA
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management, technology and team leadership. Collaborative with relentless work ethic.
Overview
27
27
years of professional experience
Work History
CEO, COO & Sr. Project Manager
Mediacurrent
Alpharetta, GA
04.2010 - 04.2024
- Direct P&L responsibilities for open source software agency in the Stagwell global marketing network.
- Clients included The Weather Channel, NFL, Penn State, Georgia Tech, Verifone, Habitat for Humanity and the Georgia Technology Authority
- Achieved annual profit margins above 20% by implementing strategic plans and streamlining operations.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Managed client relationships by negotiating contract terms and handling conflicts.
- Expanded market share through successful acquisition and merger of peer firm.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Director of Operations
Turner Sports New Media
Atlanta, GA
05.2005 - 04.2010
- Direct management of large-scale initiatives including site redesigns, eight-figure sales partnerships and new product launches.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Established procedures for team’s support of Emmy-winning live streaming products. Successfully delivered 5,771 hours of live streaming programming in 2009 with a service level of 98.96%.
- Managed budgets and resources, optimizing allocation to maintain actual expenses 2% under forecast.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in $200k annual savings.
- Mentored and coached team members to foster productive and engaging work environment.
Director of Operations, Project Manager & Producer
CNN/Sports Illustrated
Atlanta, GA
06.1999 - 04.2005
- Led operations team with three direct reports and up to 20 shared development resources. Increased team's capacity to manage more than 30 concurrent projects.
- Managed projects including site redesigns, infrastructure improvements for data feeds, sales sponsorships and CMS implementations.
- Directed development of draft trackers, live play-by-play applications and photo archives.
- Produced section fronts, edited copy and wrote feature articles.
Web Site Manager
Major League Soccer
New York, NY
03.1997 - 06.1999
- Managed website projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
- Coordinated with digital marketing team members to ensure cohesive messaging across channels.
- Produced all daily content for website including game summaries, player images, multimedia highlights, team and league news, statistics, chats and fan polls.
- Created and distributed summaries of all league games to The Associated Press, SportsTicker, USA Today and fax and e-mail distribution lists of several hundred media outlets.
- Developed league's relationships with hosting facilities, design firms and content partners.
- Assisted communications department in writing and copy editing of news releases, programs and media guides.
- Assisted technology department in deskside IT support at league office and remote office setup at league events.
Education
Certification - Web Programming
Georgia Institute of Technology
Atlanta, GA 05.2001 -
Master of Science - Computer Information Systems
University of Phoenix
Online 05.2001 -
Bachelor of Arts - Mass Communication
Louisiana State University
Baton Rouge, LA 05.2001 -
Skills
Creative Problem Solving
Client Relationship Management
Operations Management
Cross-functional Team Collaboration
Process Improvement
Financial Oversight
Project Management
Budgeting and forecasting
Technical understanding
Conflict Management
Software Development Lifecycle
Functional & Business Requirements
Volunteer Efforts
- Track Chair, DrupalCon North America
- Speaker, DrupalCon New Orleans
- Organizer, Drupal Camp New Orleans
- Organizer, Louisiana Drupal Users Group
- Speaker, Drupal Camp Atlanta
- Member, Atlanta Drupal Users Group
- Web Site Manager, LSU Alumni Association - Atlanta Chapter
Additional Training
- Drupal Intensive & Drupal for Administrators, Lullabot
- Linux Server Administration, Georgia Institute of Technology
- Problem Solving and Decision Making, Kepner-Tregoe
- Search Engine Optimization, Bruce Clay, Inc.
Timeline
CEO, COO & Sr. Project Manager
Mediacurrent
04.2010 - 04.2024
Director of Operations
Turner Sports New Media
05.2005 - 04.2010
Certification - Web Programming
Georgia Institute of Technology
05.2001 -
Master of Science - Computer Information Systems
University of Phoenix
05.2001 -
Bachelor of Arts - Mass Communication
Louisiana State University
05.2001 -
Director of Operations, Project Manager & Producer
CNN/Sports Illustrated
06.1999 - 04.2005
Web Site Manager
Major League Soccer
03.1997 - 06.1999