JEFFENIE ALTENOR
Houston
Summary
Hello! I am 29 years old. I am looking for new employment opportunities. I am detail-oriented with strong organizational skills, punctual, trustworthy and a team player. I am able to handle multiple projects simultaneously with a high degree of accuracy. I always bring positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Client Management Consultant
Sentient Jet
11.2023 - 06.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Gathered, organized and input information into digital database.
Full Time Teller
Santander Bank
03.2022 - 06.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
- Processed customer transactions promptly, minimizing wait times
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Completed highly accurate, high volume money counts via both manual and machine-driven approaches.
Receptionist
Real Imaging Inc.
08.2019 - 03.2022
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with patients, and updated patient records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Ordered and distributed supplies throughout the offices.
Receptionist
Brockton Insurance Agency
03.2016 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Received and input payments in system
- Answered phone promptly and directed incoming calls to correct persons.
Education
High School Diploma -
Brockton High School
Brockton, MA06.2014
Skills
- Bilingual (Haitian Creole) Customer Service
- Team Player
- Problem-Solving
- Attention to Detail
- Time Management
- Active Listening
- Multitasking
- Written Communication
- Organizational Skills
- Reliability
Timeline
Client Management Consultant
Sentient Jet
11.2023 - 06.2024
Full Time Teller
Santander Bank
03.2022 - 06.2023
Receptionist
Real Imaging Inc.
08.2019 - 03.2022
Receptionist
Brockton Insurance Agency
03.2016 - 03.2019
High School Diploma -
Brockton High School
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