Jefferson Caacbay
Altamonte Springs,FL
Summary
Dedicated professional with a strong focus on customer service, order accuracy, and cultural sensitivity. Proven ability to ensure guest satisfaction and maintain high safety standards in food service environments.
Detail-oriented health and safety officer with extensive experience in compliance and risk management. Known for implementing effective safety policies and training programs that enhance workplace safety and employee awareness.
Efficient and organized food service professional recognized for strong multitasking abilities and exceptional customer service skills. Committed to delivering prompt, accurate orders while maintaining high standards for cleanliness and safety.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Food Waiter
Cafe Bateel
Muscat Oman
01.2019 - 01.2021
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Delivered food and beverage orders promptly while maintaining quality standards.
- Assisted in menu knowledge, effectively communicating specials and recommendations to guests.
- Collaborated with kitchen staff to streamline order accuracy and delivery speed.
Health and Safety Officer
Midmac Contracting Co. W.L.L
Doha Qatar
04.2015 - 04.2018
- Conducted regular safety audits to identify hazards and ensure compliance with regulations.
- Developed and implemented health and safety policies tailored to project requirements.
- Trained employees on best practices for workplace safety and emergency procedures.
- Collaborated with management to assess risks and enhance overall safety culture.
- Investigated incidents to determine root causes and recommend corrective actions.
- Monitored the use of personal protective equipment (PPE) to ensure proper usage at job sites.
- Prepared detailed reports on safety performance metrics for senior management review.
- Led weekly safety meetings to discuss ongoing concerns and promote proactive measures.
- Collaborated with management to develop comprehensive health and safety policies for the company.
Health and Safety Officer
Energy and Power Contracting Company
Alkhobar Kingdom Of Saudi Arabia
09.2009 - 09.2014
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Enhanced emergency preparedness with thorough evacuation plans and drills.
- Ensured compliance with OSHA, EPA, and other regulatory agencies through meticulous record-keeping and reporting.
- Promoted a culture of safety awareness among employees through educational initiatives and presentations.
- Led cross-functional teams in efforts to address potential hazards or unsafe working conditions discovered during site audits or inspections.
- Reduced the occurrence of accidents by implementing safety training programs for employees.
- Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.
Millwright Fitter
Consolidated Contractors Company
Doha Qatar
03.2007 - 06.2009
- Diagnosed and repaired mechanical issues in equipment to minimize downtime.
- Conducted routine maintenance on rotating machinery, ensuring optimal performance.
- Collaborated with engineering teams to implement equipment upgrades and improvements.
- Trained junior millwrights on best practices for safety and machinery handling.
- Developed preventative maintenance schedules to enhance machine reliability and longevity.
- Led troubleshooting efforts during system failures, restoring operations efficiently.
- Streamlined workflows by redesigning assembly processes for increased productivity.
- Oversaw project timelines, coordinating with cross-functional teams to meet operational goals.
- Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
Education
No Degree - Bachelor of Science in Criminology
University Of Cordilleras
Baguio City06.2004
High School Diploma -
Lual National High School
Casiguran Aurora Philippines03.2002
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Memory retention
- Allergy awareness
- Table setting
- Order accuracy
- Efficient organization
- Cultural sensitivity
Timeline
Food Waiter
Cafe Bateel
01.2019 - 01.2021
Health and Safety Officer
Midmac Contracting Co. W.L.L
04.2015 - 04.2018
Health and Safety Officer
Energy and Power Contracting Company
09.2009 - 09.2014
Millwright Fitter
Consolidated Contractors Company
03.2007 - 06.2009
No Degree - Bachelor of Science in Criminology
University Of Cordilleras
High School Diploma -
Lual National High School