Jefferson Lee
Scottsdale,AZ
Summary
Detailed-oriented flood insurance underwriter with 13 years of flood insurance experience. Reliable team lead looking to take on new challenges and apply existing skills to contribute to a reputable company. Valuable flood insurance underwriter offering strong research and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Flood Underwriter
Assurant Flood Solutions
Scottsdale , Arizona
2008.10 - Current
Underwrite property new business, endorsements, renewals.
Maintain accurate records of decisions made and maintain completeness of the risk details via policy notes.
Communicate decisions, and respond to requests in a prompt and professional manner.
Achieved 100% in internal audits multiple times.
Audit criteria includes underwriting decision, service level and complex claim review.
Maintaining broker relationships by meeting service level.
Reviewed complex claims and provided underwriting action to reform flood policies.
Customer Service Representative
CVS/caremark
Scottsdale , Arizona
2007.08 - 2008.04
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Hospitality Administration And Management
SUNY College At Plattsburgh
Plattsburgh, NY05.2007
Associate of Science - Business Administration
Clinton Community College
Plattsburgh, NY12.2006
High School Diploma -
Ganado High School
Ganado, AZ05.1999
Skills
- Corporate Financial Statements
- Customer Relations
- Customer Accounts Management
- Loan Feasibility Assessment
Certification
Associate in National Flood Insurance (ANFI) - The Institutes.
Timeline
Senior Flood Underwriter
Assurant Flood Solutions
2008.10 - Current
Customer Service Representative
CVS/caremark
2007.08 - 2008.04
Bachelor of Science - Hospitality Administration And Management
SUNY College At Plattsburgh
Associate of Science - Business Administration
Clinton Community College
High School Diploma -
Ganado High School
Associate in National Flood Insurance (ANFI) - The Institutes.
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