Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jefferson Mendez

Takoma Park,MD

Summary

Energetically excelled at Discount Mart as a Cashier/Customer Service specialist, enhancing customer satisfaction through exceptional service and patience. Mastered POS operations and cash handling, ensuring accurate transactions and a balanced cash drawer. Demonstrated a strong work ethic and organizational abilities, significantly contributing to a positive shopping environment. Reliable, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

1
1
year of professional experience

Work History

Cashier/ Customer Service

Danny Franko
04.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma - Photography

High Point High School
Beltsville, MD
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Organizational abilities
  • Professionalism and Courtesy
  • Basic Math Competence
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Complex Problem-Solving
  • Merchandise Restocking
  • POS system operations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier/ Customer Service

Danny Franko
04.2023 - 08.2024

High School Diploma - Photography

High Point High School
Jefferson Mendez