Jefferson Ortiz
Summary
Shift leader with extensive experience in team oversight and monitoring. Proven ability in employee mentoring and process improvement. Employs a proactive approach to management, ensuring attention to daily operational needs.
Overview
7
7
years of professional experience
Work History
Shift Leader
Popeyes
Belleville, New Jersey
08.2019 - Current
- Educated customers about offerings, promotions and pricing to boost sales.
- Assisted general manager with operations game plan and company initiatives implementation.
- Checked orders for quality and completeness.
- Evaluated employee performance, delivering individualized feedback and praise.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Ensured compliance with health and safety regulations to provide a safe workplace.
Education
Bachelor of Science - Aerospace Engineering
Rutgers University
New Brunswick, NJ05-2031
Associate of Science - Mechanical Engineering
Essex County College
Newark, NJ05-2026
Skills
- Teamwork and collaboration
- Responsible
- Customer service and communication skills
- Self-awareness
- Attention to detail
- Employee training
- Problem-solving
- Multitasking capacity
Timeline
Shift Leader
Popeyes
08.2019 - Current
Bachelor of Science - Aerospace Engineering
Rutgers University
Associate of Science - Mechanical Engineering
Essex County College