Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Service Technician
Up Communications
10.2010 - 08.2012
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Develop training materials and procedures, or train users in the proper use of hardware.
Field Service Manager
Up Communications
08.2012 - 02.2016
Developed relationships and communicated with customers, site managers, developers, land owners, authorities, utility representatives, etc. to schedule installations.
Maintained schedule of up to 80 daily service calls.
Estimate costs associated with operations, including repairs or preventive maintenance
Supervised 15+ technicians servicing new and existing commercial and residential low voltage communication equipment remotely across the state.
Assessed operational needs and equipment availability to develop personnel schedules and assignments.
Instrument Technician
National Aerospace Solutions
02.2016 - 11.2020
Operate and Maintain Data Acquisition Systems to support a Ballistic Test Range including Transient Data Systems, Range Sequencer Systems, Ultra-High Speed Camera
Inbound Call Center Representative at M.A.P. Communications (Extend Communications)Inbound Call Center Representative at M.A.P. Communications (Extend Communications)
Logistics Management Specialist at Department of Defense, U.S. Army Communications-Electronics Command (CECOM), Communications Security Logistics Activity (CSLA)Logistics Management Specialist at Department of Defense, U.S. Army Communications-Electronics Command (CECOM), Communications Security Logistics Activity (CSLA)