Summary
Overview
Work History
Education
Skills
Timeline
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Jeffery Copeland

Marietta,GA

Summary

- Member of Beta Club, National Leadership Society, and National Science Society

- Two-time All-American and former student-athlete

- Completed final semester at Pellissippi State with a 4.0 GPA

- Dynamic retail associate with proven success at Lululemon, excelling in customer service and relationship building

- Skilled in cash handling and problem-solving

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Lululemon
Knoxville, TN
11.2025 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Maintained product knowledge to assist customers with informed recommendations.
  • Operated point-of-sale systems, ensuring accurate transactions and inventory management.
  • Supported visual merchandising efforts by organizing displays to enhance customer engagement.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Participated in training sessions to develop skills and increase product expertise.
  • Monitored stock levels, assisting in restocking and inventory control processes.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Guest Service Representative

Atlanta Braves Baseball Organization
Atlanta, GA
11.2023 - 01.2024
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Maintained product knowledge to assist customers with informed recommendations.
  • Operated point-of-sale systems, ensuring accurate transactions and inventory management.
  • Supported visual merchandising efforts by organizing displays to enhance customer engagement.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Participated in training sessions to develop skills and increase product expertise.
  • Monitored stock levels, assisting in restocking and inventory control processes.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Business Analytics

University of Tennessee
Knoxville, TN

Associate of Science - Biology

Pellissippi State Community College
Knoxville, TN
05.2026

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Reliability and punctuality
  • Flexible schedule
  • Money handling
  • Relationship building
  • Professional appearance
  • Phone etiquette
  • Conflict resolution

Timeline

Retail Sales Associate

Lululemon
11.2025 - Current

Guest Service Representative

Atlanta Braves Baseball Organization
11.2023 - 01.2024

Business Analytics

University of Tennessee

Associate of Science - Biology

Pellissippi State Community College