- Woodworking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Geocaching
- Music
- DIY and Home Improvement
- Gardening
- Reading
Jeffery Gauntt
Holland
Summary
Dynamic professional with extensive experience at Lowe's Companies Inc., excelling in customer service and performance results. Proven track record in enhancing operational efficiency and team collaboration, leading to improved customer satisfaction. Adept at project management and conflict resolution, fostering a positive work environment while driving sales growth and process improvements.
Overview
20
20
years of professional experience
Work History
PSE / IHC / IHSS
Lowe's Companies Inc
08.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Millwork Department Manager
Lowe's Companies Inc
09.2013 - 08.2016
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Assistant Store Manager
Harbor Frieght Tools
12.2012 - 08.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Zone Sales Manager / Dept Supervisor /Inside Sales Specialist
Lowe's Companies, Inc
05.2005 - 01.2011
- Coordinated regular sales trainings for the team, fostering continuous professional development and skill enhancement.
- Facilitated open lines of communication between regional offices and corporate headquarters, ensuring alignment on goals, policies, procedures throughout all levels of the organization.
- Collaborated with marketing teams to develop promotional materials, enhancing brand visibility and driving sales growth.
- Generated comprehensive reports on zone performance metrics to inform senior leadership''s decision-making process related to future strategies.
Education
No Degree - Journalism, History
Ithaca College
Ithaca, NYAssociate of Arts - Education
Rowan College
Pemberton, NJSkills
- Inventory management
- Project management
- Visual merchandising
- Process improvement
- Customer service
- Team building
- Conflict resolution
- Data analysis
- Effective communication
- Cross-functional collaboration
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Interests
Timeline
PSE / IHC / IHSS
Lowe's Companies Inc
08.2016 - Current
Millwork Department Manager
Lowe's Companies Inc
09.2013 - 08.2016
Assistant Store Manager
Harbor Frieght Tools
12.2012 - 08.2013
Zone Sales Manager / Dept Supervisor /Inside Sales Specialist
Lowe's Companies, Inc
05.2005 - 01.2011
No Degree - Journalism, History
Ithaca College
Associate of Arts - Education
Rowan College
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