Summer Zweibohmer
Castalia,IA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
19
19
years of professional experience
Work History
PSE
United States Postal Service
Clermont, USA
02.2022 - Current
- Execute diverse tasks encompassing mail processing, customer service, and sales.
- Sort incoming and outgoing mail by hand
- Processed mail to ensure correct distribution.
- Organize mailing processes ensuring timely dispatch.
- Assisted with loading and unloading mail trucks.
- Ensured mail integrity by repairing damages.
- Assisted customers with their postal needs, such as sending packages and buying stamps.
- Accept and respond to customer inquiries, provide information about postal regulations and accept and deliver packages
- Also do the daily accounting and reports on the computer
- Provided customer service support to clients over the phone, via email or in person.
Records Management Specialist
Logistic Health Inc
LaCrosse, USA
11.2020 - 01.2022
- Perform a variety of tasks such as receiving service documentation, scan, enter data and attach to orders
- Utilize internal proprietary program to maintain customer designated guidelines for the accurate processing of medical and dental service documentation through the maintenance of system check lists along with detailed documentation
- Data entry of medical and dental service results into internal proprietary and external customer databases or programs
- Make outbound calls to provider network to verify customer attended appointment and documentation has been faxed or submitted thru the provider portal
- Kept electronic content legal, secure and accessible for relevant internal and external parties.
- Maintained confidentiality of sensitive data and ensured its secure handling at all times.
- Verified accuracy and integrity of supplied data against established standards.
- Entered data and prepared documents, spreadsheets, reports and other materials.
- Completed documents and work requests according to company standards.
Assembly Line Production Worker
Collins Aerospace
Decorah, USA
01.2006 - 03.2020
- Performed a variety of complex electronic and mechanical assembly tasks using the Collins Aerospace workmanship standards
- Follow/reading engineering drawings and work instructions on eview to complete sub-assemblies
- Use a variety of tools and chemicals to complete assemblies to meet quality standards
- Use soldering skills
- Inspect my work to ensure a quality product that conforms to the workmanship standards
- Communicate effectively with all team members on a daily basis
- Being an active team member that is helpful and flexible in job duties to meet business needs
Administrative Assistant/Insurance Administrator
Iowa Turkey Products
Postville, USA
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Education
Certificate - Computer Applications Technician
Northeast Iowa Community College
Calmar, IA12.2005
High School Diploma -
South Winneshiek High School
Calmar, IA05.1996
Skills
- Effective communication
- Client Relations
- Team player
- Sales
- Effective Problem Resolution
- Computer skills
- Ability to work under pressure
- Leadership
- Flexible
- Time management
- Active listening
- Self-motivation
- Willingness to learn
- Conflict resolution
- Multi-tasking capacity
- Microsoft office expertise
- Deadline management
- Document processing
- Computer savvy
- Problem-solving skills
Timeline
PSE
United States Postal Service
02.2022 - Current
Records Management Specialist
Logistic Health Inc
11.2020 - 01.2022
Assembly Line Production Worker
Collins Aerospace
01.2006 - 03.2020
Administrative Assistant/Insurance Administrator
Iowa Turkey Products
Certificate - Computer Applications Technician
Northeast Iowa Community College
High School Diploma -
South Winneshiek High School
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