Proactive and adaptable sales expert with a strong focus on customer needs. Known for developing effective sales strategies and delivering tailored solutions that improve customer satisfaction and drive revenue growth.
Work History
Owner/Operator
Illiana Roofing and Windows
Managed daily operations for roofing and window installation projects.
Supervised team members to ensure compliance with safety protocols and quality standards.
Developed and implemented efficient project scheduling to optimize resource allocation.
Established strong relationships with suppliers to secure high-quality materials at competitive prices.
Trained new employees on best practices for installation techniques and customer service excellence.
Analyzed customer feedback to identify areas for service improvement and enhance satisfaction levels.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Owner/Operator
Budget Auto Mart
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Kept all building areas and equipment functional and well-organized to promote business performance.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Trained and motivated employees to perform daily business functions.
Assessed income and expenses and adapted plans to improve profit levels.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Outside Sales Representative
1 Year 1 Month
123 Exteriors | 07.2025 - Current
Cultivated relationships with homeowners to identify exterior improvement needs.
Conducted on-site assessments to provide tailored solutions for roofing and siding projects.
Presented product options and benefits, addressing customer inquiries effectively.
Collaborated with project managers to ensure seamless execution of sales agreements.
Trained new team members on sales techniques and product knowledge for improved performance.
Exceeded monthly sales targets and quotas consistently.
Outside Sales Representative
5 Years 11 Months
ADT Data Processing | 01.2020 - 12.2025
Utilized CRM software to track leads, manage customer interactions, and maintain records.
Developed targeted marketing strategies to enhance visibility in local markets.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Outside Sales Representative
3 Years
Owens Corning Basement Finishing Systems | 01.2018 - 01.2021
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Negotiated terms and contracts with clients to maintain profitable sales.