Victoria Ahlstrom
Waukon,Iowa
Summary
Motivated business professional bringing over nine years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in operations management, financial management and cultivating relationships Demonstrated record of success in building successful teams and managing profitable operations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Operator
Anytime Fitness
01.2014 - 03.2023
- Managed day-to-day business operations.
- Consulted with members to assess needs and propose optimal solutions, while building personal relationships.
- Recruited, hired and trained personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Increased customer engagement through social media.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Increased monthly membership remits by 250% over the course of nine years
- Established in house personal training programs.
Office Manager
Reel Core Inc.
12.1998 - 11.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Led payroll production for 100 employees.
- Evaluated employee records and productivity to complete employee evaluations.
Education
Bachelor of Arts - Business Management
Upper Iowa University
Fayette, IA05.1998
Skills
- Business Development
- Business Administration
- Customer Satisfaction
- Cleaning and Maintenance
- Hiring and Staffing
- Team Oversight
- Client Retention
- Social Media Marketing
- Group and Individual Instruction
- Coaching and Mentoring
- Active Listening
- First Aid
Certification
- Certified Personal Trainer, NETA - 2015-current
Timeline
Owner/Operator
Anytime Fitness
01.2014 - 03.2023
Office Manager
Reel Core Inc.
12.1998 - 11.2014
Bachelor of Arts - Business Management
Upper Iowa University
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