Jeffery Kemper
Syria,VA
Summary
Dynamic leader with a proven track record, enhancing customer loyalty and expanding market presence. Expert in CRM proficiency and objection handling, I spearheaded initiatives that grew a territory from $12 million to $20 million in three years. Skilled in time management and customer relationship management, I drive significant business growth through strategic planning and team motivation.
Overview
37
37
years of professional experience
Work History
Sales Consultant
College Hunks Hauling Junk & Moving
10.2023 - Current
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Expanded customer base through cold calling, networking, and relationship building.
Move Consultant
Two Men and a Truck
08.2020 - 08.2023
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Marketing Manager
Amedisys Home Health
01.2020 - 04.2020
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Continually maintained and improved company's reputation and positive image in markets served.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Salad Bar Manager
Harris Teeter (Part Time)
03.2018 - 07.2019
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
Sales/Marketing Manager
Care Advantage, Inc.
02.2016 - 06.2017
- Managed sales promotions and marketing strategies on major social media sites.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed a high-performing marketing team to execute successful product launches and promotional events.
- Developed new business partnerships for enhanced market reach and revenue generation.
- Analyzed sales and marketing data for improved strategies.
- Revamped social media strategy with engaging content that led to an increase in followership and overall brand awareness.
Commercial Sales Representative
Home Paramount Pest Control
06.2014 - 01.2016
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Presented bids and contracts for potential clients to review during meetings.
General Manager
PermaTreat Pest Control Company
11.2011 - 03.2013
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sales Representative
RH Donnelley Publishing
01.1999 - 03.2011
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
National Sales & Marketing Manager
Omni Services
03.1998 - 11.1998
- Conducted market research and competitive analyses to identify opportunities for expansion into new territories.
- Facilitated communication between departments, fostering a collaborative environment that led to greater overall success for the organization.
- Evaluated new market opportunities and navigated regulatory landscapes, ensuring smooth entry into untapped territories.
- Established a strong brand presence at industry events through engaging exhibits, presentations, and networking activities.
Regional Manager
Terminix International
09.1995 - 03.1998
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments
- Covered a territory that consisted of Nebraska, Iowa, Minnesota, Wisconsin, North and South Dakota
- Grew territory from six locations and $12 million into nine locations and $20 million in three years
- Developed new treatment protocols for Dairy Farmers to treat for flies
General Manager
Terminix International
07.1987 - 09.1995
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Bachelor of Science - Marketing/Management
McIntire School of Commerce University of Virginia
Charlottesville, VASkills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Proficient in Consultative Selling
Accomplishments
- Grew territory from $ 12 million $20 million in three years
- Manager of the Year 1988 thru 1994
- Member of President's Club
- Regional Manager of Year 1995, 1997
- Market Rep of the Year 2010
- Top Producer of Year 2016
- Produced over $2 Million in Revenue 2022
Languages
French
Limited Working
Interests
All Sports (Especially golf) , Listening to music, Reading and spending down time with my wife,
Timeline
Sales Consultant
College Hunks Hauling Junk & Moving
10.2023 - Current
Move Consultant
Two Men and a Truck
08.2020 - 08.2023
Marketing Manager
Amedisys Home Health
01.2020 - 04.2020
Salad Bar Manager
Harris Teeter (Part Time)
03.2018 - 07.2019
Sales/Marketing Manager
Care Advantage, Inc.
02.2016 - 06.2017
Commercial Sales Representative
Home Paramount Pest Control
06.2014 - 01.2016
General Manager
PermaTreat Pest Control Company
11.2011 - 03.2013
Sales Representative
RH Donnelley Publishing
01.1999 - 03.2011
National Sales & Marketing Manager
Omni Services
03.1998 - 11.1998
Regional Manager
Terminix International
09.1995 - 03.1998
General Manager
Terminix International
07.1987 - 09.1995
Bachelor of Science - Marketing/Management
McIntire School of Commerce University of Virginia