Jeffery Kiser
Carrollton
Summary
Compassionate and detail-oriented groomer with a focus on pet safety and quality service. Proficient in scheduling and client communication, ready to contribute to a dynamic grooming environment.
Overview
20
20
years of professional experience
Work History
dog/cat groomer
Metroplex pet services DBA as aussie pet mobile
frisco
08.2018 - 12.2025
- Groomed pets using specialized equipment and techniques for optimal care.
- Maintained cleanliness of grooming areas to ensure a safe environment.
- Engaged with pet owners to identify grooming needs and preferences, enhancing customer satisfaction.
- Managed scheduling for grooming appointments to maximize efficiency.
- Provided calming techniques to reduce stress in pets during grooming sessions.
- Trained junior groomers on best practices and safety protocols.
- Implemented quality control measures to uphold grooming standards and ensure consistent service quality.
- Organized appointments to maximize pet servicing capacity while maintaining high quality of service.
- Utilized scissors, clippers, brushes, combs and other tools properly during grooming sessions.
- Groomed dogs and cats by utilizing blades, de-shedding tools, and shears.
- Bathed and groomed dogs of various breeds and sizes according to customer instructions.
- Communicated with customers regarding their pet's needs and recommended additional services or products.
- Provided nail trimming, ear cleaning, teeth brushing, and other related services.
- Developed positive relationships with customers through friendly interactions both over the phone and in person.
- Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
- Handled pets with gentle demeanor to help animals feel calm and secure.
- Assessed animals for injury and illness.
dog/cat walker and sitter
grand paws
Dallas
04.2016 - 05.2017
- Walked dogs of various breeds in local neighborhoods.
- Ensured safety and well-being of all pets during outings.
- Communicated with pet owners regarding their dog's behavior and needs.
- Maintained accurate records of daily walks and pet activities.
- Monitored health and comfort levels of pets during walks.
- Coordinated schedules to accommodate multiple clients and their pets.
- Built strong relationships with clients through reliable service and care.
- Cared for pets during owners' absences.
- Administered food and refreshed water for animals twice daily, ensuring proper nutrition.
- Took pets on regular bathroom breaks.
- Administered oral medications as required, following owner instructions.
- Ensured all pets had access to water during and after walks, especially on hot days.
- Managed groups of dogs during walks, ensuring safety and preventing aggressive behavior.
- Played with dogs and cats to maintain socialization and reduce stress.
Production Supervisor
Midwest Veterinary Supply Inc.
Garland
08.2010 - 10.2016
- Supervised daily production activities, enhancing workflow efficiency.
- Trained and mentored team members on operational processes.
- Coordinated production schedules, aligning output with customer demands.
- Monitored equipment performance and conducted routine maintenance checks.
- Implemented safety protocols to maintain a secure work environment.
- Assisted in inventory management and material ordering processes.
- Collaborated with quality control to uphold product standards.
- Resolved production issues promptly to minimize downtime.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved any conflicts between employees in a professional manner.
- Delegated tasks, ensuring timely and accurate completion to achieve project milestones.
- Observed and monitored utilization of equipment.
Kennel Worker/assistant vet tech
Josey Ranch Pet Hospital
Carrollton
08.2005 - 02.2009
- Assisted veterinarians during examinations, handling animals with care and compassion.
- Monitored animal behavior and reported any health concerns to the veterinary team.
- Provided daily care for dogs and cats, ensuring their health and comfort.
- Cleaned and sanitized kennels, maintaining a safe environment for animals.
- Organized feeding schedules, ensuring pets received proper nutrition on time.
- Trained new staff on kennel cleaning procedures and animal handling techniques.
- Managed inventory of pet supplies, ensuring adequate stock levels for operations.
- Communicated with pet owners about their animals' needs and wellbeing regularly.
- Observed animals' behavior to detect signs of illness or injury.
- Monitored animals for signs of stress or discomfort while in the facility.
- Provided food, water, and bedding for animals in care.
- Kept work area clean and organized at all times according to company standards.
- Adhered to animal dietary health guidelines in providing food and water to boarded animals.
- Maintained records of animal feedings, medications administered, and other pertinent information.
- Ensured that all safety protocols were followed when handling animals.
- Provided emotional support to pets who experienced separation anxiety from their owners.
- Walked dogs on a daily basis to ensure they received exercise.
- Administered medications prescribed by veterinarians.
- Assisted in transporting animals to veterinarian appointments.
- Assisted with grooming activities such as brushing fur and trimming nails.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
Education
High School Diploma -
Newman Smith Highschool
Carrollton05-2007
Some College (No Degree) - us history
Brookhaven College
Dallas, TXSome College (No Degree) - Computer Science
DeVry Education
Grapevine, TXSkills
- Pet grooming
- Breed-specific grooming
- De-matting and De-shedding
- Teeth cleaning
- Animal behavior assessment
- Canine behavior
- Feline behavior
- Canine and feline anatomy
- Animal handling
- Gentle restraint methods
- Cleaning protocols
- Quality control
- Scheduling management
- Appointment scheduling
- Customer relationship management
- Time management
- Problem solving
- Relationship building
- Client education
- Pet first aid
- Tool handling
- Self motivation
- Patience and empathy
Timeline
dog/cat groomer
Metroplex pet services DBA as aussie pet mobile
08.2018 - 12.2025
dog/cat walker and sitter
grand paws
04.2016 - 05.2017
Production Supervisor
Midwest Veterinary Supply Inc.
08.2010 - 10.2016
Kennel Worker/assistant vet tech
Josey Ranch Pet Hospital
08.2005 - 02.2009
High School Diploma -
Newman Smith Highschool
Some College (No Degree) - us history
Brookhaven College
Some College (No Degree) - Computer Science
DeVry Education