Chelsea Agley
Snohomish
Summary
Skilled Groomer possessing wide-ranging experience in grooming and bathing dogs of various breeds. Strengths include keen understanding of animal behavior, adeptness in using grooming tools, and knowledge of breed-specific grooming techniques. In past roles, have consistently elevated pet wellness through careful attention to hygiene, skin conditions, and potential health issues during grooming sessions.
Overview
15
15
years of professional experience
Work History
Dog & Cat Groomer (Business Opened)
Chelsea's Paw Spa
Arlington
06.2019 - Current
- Check in and check out clients
- Handle disgruntled clients with kindness, understanding and professionalism
- Advertised locally to promote specials and gain more clientele
- Ensured clients recieved what they'd asked for
- Provided excellent customer service for each pet owner
- Same roles as in previous job descriptions
Dog Groomer
Bernadettes Pet Grooming
Arlington
02.2015 - 06.2019
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Handled cash transactions accurately when accepting payment from customers.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Performed haircuts as requested by owners
- Hand scissored dogs for tidy/contour trims at the request of owners
- Ensured safety of every pet by exercising proper use of all restraints
- Gently bathed and brushed out cats
- Provided lion cuts on cats
Dog Grooming Assistant/Dog Groomer
Amore Petcare
Shoreline
03.2011 - 09.2014
- Cleaned and sanitized tubs, tools, and equipment after each use
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets
- Evaluated customer's instructions for grooming their pet accurately
- Assisted groomers with daily grooming activities such as bathing, brushing, and trimming of pets
- Performed basic nail trims on cats and dogs
- Maintained a clean work environment by sweeping, mopping, and disposing of pet waste appropriately
- Greeted customers warmly upon arrival, answered questions about services offered, and provided customer service support when needed.
- Kept accurate records of services provided to each pet in order to track progress over time.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Bathed large number of animals during each shift.
- Scheduled appointments for clients using online software programs.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Bathed and groomed pets using gentle techniques.
Dog Bather
A Personal Touch Pet Parlor
Arlington
06.2010 - 11.2010
- Greeted customers warmly upon arrival while checking in each pet
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Performed dog brushing services including dematting and flea treatments.
- Drying each dog fully while ensuring the safety of every pet
- Clean bathing room (kennels/tub/floors)
- Learned how to trim nails safely
- Learned how to brush out dogs based on coat types
- Learned proper restraint methods to ensure safety while dogs are on the grooming table
- Monitored animals for signs of distress or discomfort during bath time
- Provided nail trims and ear cleaning as requested by the customer
- Check out dogs and handle payment
- Clean and sanitize the bathing area and prepared for the next day
Skills
- Pet grooming
- Animal handling
- Customer service
- Grooming techniques
- Attention to detail
- Conflict resolution
- Time management
- Animal behavior
- Advanced styling techniques
- Animal handling expertise
- Gentle restraint methods
- Breed-specific grooming
- Professional scissor skills
Timeline
Dog & Cat Groomer (Business Opened)
Chelsea's Paw Spa
06.2019 - Current
Dog Groomer
Bernadettes Pet Grooming
02.2015 - 06.2019
Dog Grooming Assistant/Dog Groomer
Amore Petcare
03.2011 - 09.2014
Dog Bather
A Personal Touch Pet Parlor
06.2010 - 11.2010