Summary
Work History
Education
Skills
Accomplishments
Timeline
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Jeffery Larremore

Dallas ,Texas

Summary

Professional with strong background in customer service, adept at handling client inquiries and resolving issues efficiently. Skilled in communication, problem-solving, and conflict resolution, consistently ensuring customer satisfaction. Highly adaptable, team-oriented, and results-driven, excelling in fast-paced, dynamic environments. Passionate about fostering positive customer experiences and contributing to team success.

Work History

Customer service advocate delivery driver

Carvana
Hutchins
11 2021 - Current
  • Managed order processing and tracking, enhancing customer satisfaction with accurate updates.
  • Developed training materials for ongoing staff development, aligning with company standards and goals.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

CAA/Delivery driver

Aaron's Sales and Lease
Mesquite tx
06 2018 - 10 2021
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Resolved customer inquiries professionally, fostering positive relationships and repeat business.
  • Delivered products efficiently, ensuring timely arrival and customer satisfaction.

Research and Development Technician

Performance Pulsation Control
Sunnyvale tx
07 2016 - 05 2018
  • Developed and documented testing protocols to ensure product reliability.
  • Led cross-functional projects aimed at enhancing product development timelines.
  • Streamlined workflows within R&D department, reducing turnaround times for testing phases.
  • Presented research findings to stakeholders, effectively communicating complex data and insights for informed decisionmaking.
  • Improved prototype designs through meticulous attention to detail and rigorous testing procedures.
  • Managed multiple projects simultaneously, ensuring timely completion without sacrificing quality or accuracy.

Education

Associates. - General knowledge

Terrent county college
Arlington texas
01.2005

Skills

  • Logistics knowledge
  • Equipment operation
  • Safety-conscious
  • Delivery recordkeeping
  • Double-trailer driving experience
  • Route logs
  • Knowledge of state roads and highways
  • Safe driver training
  • Customer Response
  • POS systems expert
  • Retail materials management
  • Order fulfillment
  • Complaint resolution

Accomplishments

  • Maintained consistent and on-time delivery record with 97% of all orders arriving on time or ahead of schedule.

Timeline

Customer service advocate delivery driver

Carvana
11 2021 - Current

CAA/Delivery driver

Aaron's Sales and Lease
06 2018 - 10 2021

Research and Development Technician

Performance Pulsation Control
07 2016 - 05 2018

Associates. - General knowledge

Terrent county college

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Jeffery Larremore