Jeffery Liu
Los Angeles,CA
Summary
High-performing leader and operations manager with over 10 years of experience delivering successful improvements for operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability.
Overview
10
10
years of professional experience
Work History
Western Regional Manager
Cainiao Supply Chain/ 4PX Express
Los Angeles, CA
07.2022 - Current
- Responsible for the fulfillment operations within the region, oversee 4 buildings with a total of 1.2 millions sqft.
- As the legal representative of 4PX Express, responsible for overseeing the company's operations, legal affairs, and financial matters within the United States region.
- Leading a local team consisting of operations, finance, HR, admin, and IT, totaling 240 individuals, with 8 directly reports.
- Develop and execute strategic plans to improve efficiency and reduce operational costs. Successfully reduced labor cost 20% in FY24.
- Manage day-to-day operation activities, ensuring the continuous achievement of KPIs, including outbound on-time 99.7%, inbound on-time 97%, inventory accuracy 99.9%, Ascan 97%, Dscan 96%;
- Coordinate relationships with suppliers and lastmile providers, maintaining efficient collaborative partnerships. Negotiate contracts and agreements to ensure optimal logistics services and cost-effectiveness.
- Coordinate with clients to meet their needs and provide excellent customer service.
Country Operation Manager
Alibaba Group/ Cainiao Supply Chain
Los Angeles, CA
08.2021 - 06.2022
- Planned operational strategies to build competitive parcel delivery network in US; And lead the project for local infrastructure development;
- Coordinated with different teams to build MIA Delivery Center, made the first direct to consumer delivery by Cainiao world-wide;(except mainland China) And with 70% cost reduction;
- Managed daily operations with one of the biggest vendors in cainiao network, and developed strategies to achieve cost reduction 10%~20% compare to previous vendors;
Senior Logistics Specialist
Alibaba Group/ Cainiao Supply Chain
Los Angeles, CA
01.2020 - 07.2021
- Oversaw execution of Cross boarder logistics operations in Chile, Mexico, Colombia, Peru, and other Latin America Country, decreased 17%~35% transit leadtime, overfulfil the Double 11 target.
- Coordinated across departments to build successful logistics solutions for AE consumers. Managed to increase 4PL penetration rate 69% through out the Country; And reduced cost 2.4%~6.6%;
- Enhanced supply chain processes, by creating the Latin America Hub spoke model. coordinated with different teams to launch Cainiao Latin america charter flight, and the connection network in Latin america region; Extended Cainiao's logistic service to 11 more countries in the region;
Operations Manager
Winit America Inc
Walnut, CA
02.2018 - 01.2020
- Oversaw more than 100,000 SKUs in inventory and supervised 70 employees in 300,000 sqft automation warehouse;
- Implemented Conveyor system and ASRS with current WMS system and SOP, smooth launch before 2018 peak season.
- Optimized process to increase efficiency, Managed to save 270,000 RMB operation cost in Q1 2019, 170,000 RMB in April 2019.
Operation Analyst/ Supervisor
Winit America Inc.
City Of Industry, CA
04.2014 - 01.2018
- Initiated major optimization on operation process, increased the efficiency of muti-item order process for up to 50%;
- Started and setup 5 new warehouses square footage combined approx 1,000,000 sqft;
Operation Assistant
Winit America Inc.
City Of Industry, CA
01.2014 - 04.2014
Education
Bachelor of Science - Applied Science
University of California, Los Angeles
2012
Skills
- Process improvement strategies
- Systems implementation
- Team Building/Leadership
- Results-oriented
- Multi-site operations
- Bilingual
Timeline
Western Regional Manager
Cainiao Supply Chain/ 4PX Express
07.2022 - Current
Country Operation Manager
Alibaba Group/ Cainiao Supply Chain
08.2021 - 06.2022
Senior Logistics Specialist
Alibaba Group/ Cainiao Supply Chain
01.2020 - 07.2021
Operations Manager
Winit America Inc
02.2018 - 01.2020
Operation Analyst/ Supervisor
Winit America Inc.
04.2014 - 01.2018
Operation Assistant
Winit America Inc.
01.2014 - 04.2014
Bachelor of Science - Applied Science
University of California, Los Angeles
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