Jeffery Lynch
Wilson,NC
Summary
Dynamic professional with a proven track record at Federal Express, excelling in customer service and punctual delivery. Demonstrated reliability and strong communication skills while enhancing customer satisfaction and achieving timely deliveries. Committed to continuous improvement and safety compliance, ensuring efficient operations and fostering strong client relationships.
Overview
8
8
years of professional experience
Work History
Fedex Carrier
Federal Express
4109 Campus Dr Wilson Nc
04.2021 - 02.2025
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
- Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.
Exterminator
Empire Pest Control
2830 Tilghman Rd Wilson,nc
01.2017 - 04.2021
- Stayed current on industry trends and developments, attending conferences and workshops to continuously improve skills and knowledge.
- Safeguarded public health by eliminating pests carrying diseases such as rodents or insects.
- Assisted clients in preventing future infestations through education on proper sanitation and home maintenance practices.
- Eliminated pest infestations by conducting thorough inspections and identifying root causes of infestations.
- Provided excellent customer service throughout the entire process from initial consultation to final treatment confirmation.
- Handled emergency situations calmly and efficiently, quickly assessing the severity of the problem and implementing appropriate solutions.
- Utilized environmentally conscious methods and products, reducing potential harm to wildlife and the ecosystem.
- Utilized integrated pest management techniques to minimize environmental impact while effectively addressing pest problems.
- Improved customer satisfaction by providing timely and efficient extermination services.
- Built strong relationships with clients, earning trust through professionalism, reliability, and consistent results.
- Maintained a safe work environment by adhering to safety regulations and using appropriate protective gear.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
Education
High School Diploma -
Northwest High School
Roanoke Rapids, NCSkills
- Customer service
- Punctual delivery
- Route navigation
- Vehicle maintenance
- Time management
- Attention to detail
- Safety compliance
- Communication skills
- Vehicle loading
- Package handling
- Mail sorting
- Route deliveries
- Route planning
- Multitasking capacity
- Teamwork
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Physical strength
- Teamwork skills
- Relationship building
- Team building
- Goal setting
- Time management abilities
- Continuous improvement
- Physical stamina
- Vehicle operation
Timeline
Fedex Carrier
Federal Express
04.2021 - 02.2025
Exterminator
Empire Pest Control
01.2017 - 04.2021
High School Diploma -
Northwest High School