Keanu Thomas
Chicago,IL
Summary
Obtain a customer service position where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities. Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Seeking a position that will benefit from my customer service experience, positive interaction skills where my 3 years' experience can improve the customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FedEx Ground Delivery Driver
OJKAV INC
08.2020 - 08.2023
- Ensures consistent accurate and timely delivery for an average of 400 packages weekly to both business and residential areas through different routes as required.
- Practices safe and secure methods to load, unload, prepare, inspect and operate delivery vehicle to avoid damages to goods.
- Manage package intake, sorting, organizing and delivery within required timelines.
- Verify accuracy of inventory and shipping information.
- Provide excellent customer service to new and long term clients by answering questions, providing information as needed and resolving complaints.
- Ensure quality of package delivery with strict adherence to policies and procedures to include handling perishables or other items requiring special handling instruction.
Terminal Operator
ITS Logistics
02.2018 - 12.2019
- Moving large intermodal rail car containers from the railroad track to either a semi-tractor trailer or another location within the rail yard for storage
- Climb up and down railcars to unlock intermodal containers
- Closely inspected equipment for safety problems, leaks and wear and tear
- Drove a hostler equipment to safely move specific units to a specific rail car to be loaded and transported to its destination
- Followed company procedures to maintain work environment in a neat and orderly condition
- Worked in all hazardous conditions.
Education
High School Diploma -
Chicago Vocational High School
06.2016
Skills
- Problem solving (3 years)
- Customer Service
- Customer Care
- Customer Support
- Leadership
- Driving
- Customer service
- Outdoor work
- Delivery driver experience
- Yard jockey
- Box truck
- Materials handling
- Order picker
- Moving
- Problem Solving
- Adaptability
Certification
Driver's License
Timeline
FedEx Ground Delivery Driver
OJKAV INC
08.2020 - 08.2023
Terminal Operator
ITS Logistics
02.2018 - 12.2019
High School Diploma -
Chicago Vocational High School
Similar Profiles
PAMELA C. BOWERS, LCSWPAMELA C. BOWERS, LCSW
Clinical Therapist at Desired Solutions & MoreClinical Therapist at Desired Solutions & More
Erika HarrisErika Harris
Home Care Provider at State of IllinoisHome Care Provider at State of Illinois
James WebbJames Webb
Vice President of IT at Hu-Friedy Mfg. Co LLCVice President of IT at Hu-Friedy Mfg. Co LLC
Kimberly WoodKimberly Wood
Caretaker at Self EmployedCaretaker at Self Employed
Daniel GonzalezDaniel Gonzalez
FedEx Ground Delivery Driver at Figueroa ContractingFedEx Ground Delivery Driver at Figueroa Contracting