Jeffery McMillan
Post Falls,ID
Summary
Dynamic Warehouse Clerk and Trainer with proven expertise at Quality Custom Distribution Services. Skilled in inventory management and certified in forklift operation, I excel in team collaboration and enhancing operational efficiency. Successfully trained new staff, ensuring adherence to safety protocols and improving workflow, resulting in minimized discrepancies and optimized shipping processes.
Warehouse professional bringing hands-on experience in optimizing warehouse workflows and ensuring timely order fulfillment. Known for reliability and adaptability, effectively collaborating with team members to meet changing demands. Skilled in inventory management, order picking, and safety compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Warehouse Clerk, Trainer
Quality Custom Distribution Services (QCD)
Spokane Valley, WA
06.2010 - 10.2025
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Operated warehouse equipment, including forklifts and pallet jacks, adhering to safety protocols.
- Coordinated shipping and receiving activities, optimizing workflow and reducing delays.
- Trained new staff on warehouse operations, procedures, and safety practices to enhance team efficiency.
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
High School Diploma -
Lakeland Highschool
Rathdrum, ID06-2006
Skills
- Warehouse safety
- Order picking
- Unpacking merchandise
- Team collaboration
- Receiving
- Forklift operation
- Inventory management
- Punctual and reliable
- Certified forklift driver
- Inventory software
- Warehouse software systems
- Product knowledge
Accomplishments
- Resolved product issue through consumer testing, and corporate implementation to improve operational stability for transportation.
Certification
- Forklift Certified, QCD - 2010 to 2025
- Forklift Certification Trainer - 2023 to 2025
Languages
English
Native or Bilingual
Timeline
Warehouse Clerk, Trainer
Quality Custom Distribution Services (QCD)
06.2010 - 10.2025
High School Diploma -
Lakeland Highschool