JEFFERY MICHAEL LITWILLER
Shalimar,FL
Summary
Seasoned General Operations Manager with a proven track record at Pinnacle Technologies/Aerodyne Solutions, enhancing operational efficiency by 30% and ensuring 98% mission success. Expert in aviation operations and strategic planning, I excel in leadership, crisis management, and regulatory compliance, fostering high-performing teams and seamless government relations.
Overview
28
28
years of professional experience
Work History
General Operations Manager
Pinnacle Technologies/Aerodyne Solutions
Eglin AFB, FL
12.2020 - 02.2025
- Led and managed a high-performing dispatch team, optimizing workflows for 20+ military flights per month, ensuring mission readiness and efficiency
- Developed and implemented flight control strategies, reducing scheduling conflicts by 30% and improving overall operational efficiency
- Integrated advanced software solutions, including ForeFlight and JetPlan, enhancing navigation accuracy, flight planning, and crew coordination
- Collaborated with air traffic control, mission planners, and military personnel to ensure seamless execution of global flight operations
- Established and enforced FAA compliance protocols, improving adherence to airworthiness and safety regulations
- Produced detailed pre-flight documentation and risk assessments, increasing crew preparedness and contributing to a 98% mission success rate
President / General Manager / Director of Operations
Communications Certifications Company Inc.
Mobile, AL
10.2017 - 12.2020
- Developed and enforced flight dispatch policies governing approvals, delays, cancellations, and operational decisions in compliance with company and regulatory requirements
- Directed flight department operations, ensuring optimal aircraft and crew pairing for safe, efficient, and mission-ready execution
- Ensured full FAA compliance, overseeing the safe operation of all company-owned, operated, or managed aircraft while adhering to federal regulations
- Optimized company assets and resources, aligning operations with mission objectives while maintaining cost-effective utilization
- Managed personnel operations, including hiring, training, evaluations, and disciplinary actions, fostering a highly skilled and safety-conscious workforce
- Oversaw security clearance processes, ensuring compliance with JAFAN, NISPOM, DCID, and ICD directives
- Strengthened government relations, collaborating with federal agencies to streamline personnel security clearances
- Administered industrial security programs, supporting collateral-level and special access programs (SAPs)
- Maintained exceptional service standards, ensuring a seamless experience for all company aircraft users and personnel
Aerial Gunner / Non-Commissioned Officer in Charge – Scheduling & Current Operations
United States Air Force
05.1997 - 02.2006
- Managed training and flight operations for 300+ aircrew members and $14.3M in military assets
- Resolved conflicts in local airspace and live-fire operations within an 8,000-hour flying program
- Led and supervised a four-man gun crew in loading and positioning munitions during in-flight operations
Education
Master of Commercial Aviation -
Delta State University
01.2016
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
01.2011
Accredited Facility Security Officer -
Defense Security Service
06-2008
FAA Certificated Aircraft Dispatcher -
Sheffield School of Aeronautics
02-2006
Skills
- Leadership & Team Development
- Strategic Planning & Execution
- Aviation & Aerospace Operations
- Business Process Improvement
- Security & Compliance
- Flight Dispatch & Scheduling
- Government & Regulatory Liaison
- Crisis & Risk Management
Timeline
General Operations Manager
Pinnacle Technologies/Aerodyne Solutions
12.2020 - 02.2025
President / General Manager / Director of Operations
Communications Certifications Company Inc.
10.2017 - 12.2020
Aerial Gunner / Non-Commissioned Officer in Charge – Scheduling & Current Operations
United States Air Force
05.1997 - 02.2006
Master of Commercial Aviation -
Delta State University
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
Accredited Facility Security Officer -
Defense Security Service
FAA Certificated Aircraft Dispatcher -
Sheffield School of Aeronautics
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