Jeffery Patton

• Duties Included but not limited to providing public transportation to the citizens of Dallas and surrounding counties in a safe DOT Manner.
• Provided excellent service and attention to customers in face-to-face encounters.
• Maintain industry knowledge through training and monitoring of industry publications.
• Consistently provided exceptional service and attention to customers.
• Protect company brand and improved customer satisfaction by providing 5 Star Customer Service.
• Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections.
• Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
• Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location and passenger symptoms.
• Provided accurate information regarding fares, schedule details and stowing of baggage and answered passenger questions.
• Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
• Performed pre-trip inspection and mechanical checks before scheduled run.
• Completed accident and incident reports accurately and legibly at end of scheduled shifts.

Duties include but not limited to providing public transportation to the citizens of Dallas and our surrounding counties, in a safe professional manner.

• Provided excellent service and attention to customers in face-to-face encounters.
• Protect company brand by providing 5 Star customer service.