Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Leader
Little Caesars Pizza
425 W 2nd St Mercedes, TX
02.2022 - Current
Trained new employees.
Completed cash and credit card transactions accurately using POS software.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Resolved conflicts between employees to maintain positive and productive work environments.
Developed and implemented new processes and procedures to streamline operations.
Cleaned and maintained kitchen equipment and oven.
Followed food safety standards when handling ingredients.
Processed customer orders and payment transactions.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Packaged finished products for sale.
Monitored temperatures of ovens, proof boxes and other equipment.
Trained new employees on bakery methods and procedures.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Heating, Ventilation, and Air Conditioning Helper
Quality Air
Plainview, TX
06.2020 - 07.2020
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Installed components to improve HVAC system performance.
Education
Associate of Applied Science - Criminal Justice
South Texas College
Mcallen, TX
05.2025
High School Diploma -
Weslaco East High School
Weslaco, TX
05.2021
Skills
Coordinate Events
Client Service
Daily Workflows
Pollution Prevention
Issue Resolution
Cash Handling
Safety Processes
Team Leadership
Emergency Situations
Leadership
Food Handlers License
Obtained a food handlers permit for handling food.