Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jeffery Williams

Jeffery Williams

Coats,NC

Summary

Seasoned Delivery Manager with a background in streamlining logistics and operations for optimal productivity. Strengths lie in multitasking, prioritizing tasks, and leading teams towards achieving operational goals. Focused on fostering team collaboration and enhancing customer satisfaction through prompt deliveries. Notable impact includes improved delivery times and increased efficiency in previous roles.

Overview

28
28
years of professional experience

Work History

Delivery Manager

RH Barringer Dist. Co. Inc
Raleigh, NC
03.2019 - Current
  • Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
  • Collaborated with staff from other departments in order resolve complex problems quickly.
  • Managed performance issues with delivery team members.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Headed Delivery Routing Projects to ensure efficient routes for delivery and sales.
  • Directed investigations to verify and resolve customer complaints.
  • Resolved conflicts between customers and delivery personnel in a professional manner.
  • Coordinated with warehouse personnel to ensure timely delivery of goods.
  • Scheduled regular meetings with drivers to discuss new policies or changes in existing ones.
  • Collaborated with other departments such as accounting and operations to ensure smooth flow of processes across the organization.

Route Leader

RA Jeffreys
Raleigh, NC
05.2006 - 03.2019
  • Trained new employees on proper safety protocols when operating vehicles.
  • Resolved conflicts between customers and delivery personnel in a professional manner.
  • Coordinated with warehouse personnel to ensure timely delivery of goods.
  • Organized delivery routes according to customer needs and preferences.
  • Provided guidance on how best to handle difficult customers or situations that arise during deliveries.
  • Ensured compliance with company policies and procedures related to route management.
  • Evaluated driver performance against established goals and objectives.

Concrete Foreman

Creative Concrete Designs
Clayton , NC
12.2003 - 05.2006
  • Conducted daily safety meetings with crew members prior to beginning work.
  • Coordinated activities between subcontractors ensuring that project deadlines were met on time.
  • Managed scheduling of crews based on weather conditions and availability of materials and equipment.

Correctional Officer

NC Department of Corrections
Smithfield, NC
03.1997 - 12.2003
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.

Education

High School Diploma -

Triton High School
Erwin, NC
06-1992

Skills

  • Route optimization
  • Issue resolution
  • Excel
  • Customer complaint handling
  • Delivery management
  • Reporting tools
  • Effective communication
  • Schedule coordination
  • Distribution coordination
  • Project scheduling

Affiliations

  • Volunteer Firefighter/EMT for 15 years.
  • Coached youth sports with local recreational leagues

Timeline

Delivery Manager

RH Barringer Dist. Co. Inc
03.2019 - Current

Route Leader

RA Jeffreys
05.2006 - 03.2019

Concrete Foreman

Creative Concrete Designs
12.2003 - 05.2006

Correctional Officer

NC Department of Corrections
03.1997 - 12.2003

High School Diploma -

Triton High School

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