Jeffrey Adams
Lyons,GA
Summary
Dynamic Car Detailing Manager with a proven track record at Paul Thigpen Ford, enhancing customer satisfaction through expert vehicle inspections and innovative detailing techniques. Skilled in workload management and fostering team collaboration, I consistently drive operational improvements, resulting in increased client retention and referrals. Committed to maintaining high standards in automotive detailing.
Overview
7
7
years of professional experience
Work History
Car Detail Manager
Paul Thigpen Ford
08.2022 - 09.2023
- Enhanced customer satisfaction by meticulously inspecting and correcting completed work.
- Collaborated with sales staff to ensure timely delivery of detailed vehicles to customers.
- Addressed customer concerns promptly and professionally, upholding the reputation of the company.
- Organized regular staff meetings to discuss operational improvements, challenges faced, and upcoming tasks or goals as a team effort.
- Conducted regular inventory checks and maintained adequate supplies for smooth operations at all times.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed cars and trucks daily for auto dealership.
Car Detailing Manager
Sell Em All Motors
08.2020 - 06.2022
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Promoted a culture of continuous improvement within the team by seeking feedback from both clients and employees, leading to enhanced processes and increased client satisfaction.
- Resolved customer complaints promptly and professionally, ensuring positive experiences with our services.
- Increased efficiency by implementing new cleaning techniques and products for improved results.
- Trained new employees on company protocols, safety procedures, and best practices in car detailing.
- Managed scheduling, assigning tasks to car detailers to ensure timely completion of projects.
- Collaborated with sales representatives to develop customized detailing packages tailored to client needs.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed cars and trucks daily for auto dealership.
Car Detailing Manager
Paul Thigpen Chevrolet
01.2017 - 06.2020
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Promoted a culture of continuous improvement within the team by seeking feedback from both clients and employees, leading to enhanced processes and increased client satisfaction.
- Increased efficiency by implementing new cleaning techniques and products for improved results.
- Trained new employees on company protocols, safety procedures, and best practices in car detailing.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed cars and trucks daily for auto dealership.
- Shined vehicle windows and windshields to remove water spots.
Education
High School Diploma -
Toombs County High School
Lyons, GA05.2005
Skills
- Chemical handling
- Workload management
- Expertise in detailing
- Technical aptitude
- Detailing techniques
- Time management
- Multitasking and organization
- Interior and exterior cleaning
- Window cleaning
- Vehicle inspection
- Automotive detailing
Timeline
Car Detail Manager
Paul Thigpen Ford
08.2022 - 09.2023
Car Detailing Manager
Sell Em All Motors
08.2020 - 06.2022
Car Detailing Manager
Paul Thigpen Chevrolet
01.2017 - 06.2020
High School Diploma -
Toombs County High School
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