Jeffrey Almanzar
Lawrence,MA
Summary
Worked in IT for about 4 years coming up to 5 years all around desktop ,to laptop, to Iphone and iPads, to macbooks. Extremely focused and detail-oriented technician who is capable of accurately analyzing, diagnosing, and repairing a variety of issues using advanced equipment and comprehensive checklists. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
5
5
years of professional experience
Work History
IT Technician
Hewlett Packard Enterprise
07.2019 - Current
- Received constructive criticism well and turned it into an opportunity to grow and improve
- currently responsible for processing 120+ computers per day.
- Responsible for diagnosing and troubleshooting computer issues, installing and updating software for computers.
- Review asset tags for each machine and responsible for inventory management.
- Responsible for wiping drives on each machine and notating any imperfections prior to resale
- properly disassembling and reassembling various parts.
- Trained many other It technician
- work with Apple, Lenovo, Dell, Hp computers
- Managed the IT infrastructure in the department, including network and server hardware, security updates, OS patches, drivers, and BIOS flash
Store Associate
Marshalls & HomeGoods
03.2019 - 06.2019
- Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Education
High School Diploma -
Lawrence High School
Lawrence, MA05.2019
Skills
- Application support
- Debugging
- Hardware and Software Repair
- Mac systems
- Hardware diagnostics
- Technical Troubleshooting
- Technical Support
- Microsoft Windows and Office
- Hardware Configuration
- Bilingual (Spanish)
- Multitask
- Adaptability
I love going to the gym and work on my car
I've been going to the gym 6 days of the week for the past 3 years, it's my place of peace. I'm also my own mechanic and I fix anything that goes wrong with the car, and I love added my own little taste to my vehicles as well.
Languages
Spanish
Native or Bilingual
Reference
Jonathan antigua From hewlett-packard
Jantigua32@gmail.com
9789027667
Timeline
IT Technician
Hewlett Packard Enterprise
07.2019 - Current
Store Associate
Marshalls & HomeGoods
03.2019 - 06.2019
High School Diploma -
Lawrence High School