Jeffrey Arezzo Jr
Sound Beach,NY
Summary
Results-driven professional seeking a challenging opportunity to leverage extensive training and diverse skills. Committed to making a meaningful impact on organizational success through innovative solutions and dedicated teamwork. Eager to contribute to a dynamic environment that values initiative and fosters growth. Passionate about driving excellence and achieving shared goals within a collaborative framework.
Overview
10
10
years of professional experience
Work History
Military Police Officer
United States Army
02.2016 - Current
- Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
- Record facts to prepare reports that document incidents and activities.
- Identify, pursue, and arrest suspects and perpetrators of criminal acts.
- Render aid to accident victims and other persons requiring first aid for physical injuries.
IT Technician
DRP Solutions
01.2022 - 11.2024
- Diagnosed and resolved hardware and software issues for diverse client environments.
- Installed, configured, and maintained IT equipment across multiple locations.
- Provided on-site technical support, ensuring minimal downtime for clients.
- Collaborated with team members to implement system upgrades and enhancements.
- Trained end-users on new technologies and software applications effectively.
- Established a strong professional reputation with clients through consistent delivery of high-quality service and technical expertise.
- Installed, configured, and maintained IT equipment, ensuring optimal performance and reliability.
Education
Computer Technician Networking Specialist Diploma -
Hunter Business School
Levittown, NY11.2021
Associates in Business - undefined
Suffolk County Community College
Brentwood, NY05.2015
Skills
- Operating Systems: Windows 10, 11, macOS
- Computer Technician Networking Specialist Diploma
- CompTIA A certification in progress
- Experienced with web browsers and productivity software
- Circuit board and hardware expertise
- Proficient in troubleshooting hardware and software issues
- Comprehensive knowledge of computers and peripheral equipment
- Training customers on new technologies
- Ability To Learn New Software and Hardware
- Application deployment
- Rapid skill acquisition
- Assess Customer Support Needs
- Troubleshooting
- Configuration
- Desktop Support
- Customer Service
- Ongoing Learning About Products
- Systems Installations
- Conflict Resolution
- Windows Systems
- Hardware/Software Installations and Upgrades
- Hardware and software diagnostics
- Leader and Team Player
- Computer assembly and maintenance
Timeline
IT Technician
DRP Solutions
01.2022 - 11.2024
Military Police Officer
United States Army
02.2016 - Current
Associates in Business - undefined
Suffolk County Community College
Computer Technician Networking Specialist Diploma -
Hunter Business School