Jeffrey A. Rodriguez
Big Spring,United States
Summary
An experienced, professional Automation Technician and IT technician seeking new career opportunities. Well skilled in the maintenance and continuity of complex automated systems and information systems. Experienced and comfortable working with sensitive information and interacting with customers at all levels from technicians to senior managers to everyday users. Have worked on many platforms that are complex in nature including a U.S. Navy Aircraft Carrier, U.S. Air Force base installations, a VA Medical Center and Water Recycling facilities throughout the Permian Basin. Ready for a career opportunity that will allow for professional growth and an prospect of advancement in the future.
Overview
28
28
years of professional experience
Work History
Automation Technician II
Select Water
Midland, TX
10.2022 - 05.2026
- Operated and maintained automated systems for efficient water treatment processes. Responsible for responding to outages, installs and site maintenance at numerous water recycling facilities throughout the Permian Basin region.
- Troubleshot equipment issues to minimize downtime and ensure operational continuity. Including EH Meters, EH level Sensors, Pit sensors, Solar Controllers and ability to configure these units.
- Collaborated with engineering teams to implement system upgrades and enhancements, additionally proficient with basic configuration of SCADA Perspective pages and account management for operators.
- Conducted routine inspections and preventative maintenance on machinery and control systems at Recycling facilities and remote sites. Deployed equipment at remote sites
- Proficient with multiple wiring configurations and comfortable troubleshooting and array of electronic systems.
- Worked with multiple equipment configurations including SPOC VFDs, TOSI Box units, Ranger Units and configurations, Solar Skid Assemblies, MODBUS and 4-20ma systems and additional telemetry systems.
IT Support Specialist
Energera America Inc.
Midland, Texas, United States
12.2021 - 09.2022
- Previously employed with Energera America Inc. (Formerly FrackShack USA Inc.), a recognized and cutting-edge innovative company in the Oil and Gas industry, presently operating in North and South America, applying the newest and most advanced technologies to ensure safe and efficient production of vital natural resources. Part of a team of IT Professionals maintaining and administering a complicated IT framework integral to company operations. Regardless of experience level, this is a true team effort and a rewarding environment, this team is truly a dream to work with. Responsibilities and tasks include:
- Administering a registry of over 150 users and service accounts, performing account activations and deletions in a web-based environment. Including administration in Azure Active Directory and Microsoft Office 365 administrative environments. Continually maintaining access security and compliance with company policies and best practices.
- Maintaining file directory permissions and security. Using Microsoft Cloud Based Technology File Sharing to securely share company resources and information stores.
- Supporting everyday company operations through company supported ticketing system. Troubleshooting complex networking, hardware, software, and applications issues important to the user base.
- Formerly FrackShack USA Inc., a recognized and cutting-edge innovative company in the Oil and Gas industry.
IT Specialist (Supervisor)
West Texas VA Health Care System OI&T District 4
Big Spring, Texas, United States
02.2009 - 10.2021
- Over 12 years of IT Specialist experience at the at the West Texas VA Health Care System. Tasked with performing day to day troubleshooting and both preventative and reactive maintenance functions of computer information systems at the local hospital and remote community-based outpatient clinics (CBOC’s). As a Subject Matter Expert with extensive experience, it is a responsibility to train new and existing staff. Establish and enforce security policies to protect the organization’s computer infrastructure, networks and data while providing technical expertise related to computer systems software, hardware, network, etc., provide administrative support to managers, supervisors, or staff members by assisting in the day-to-day management of the office’s activities, preparing reports, forums, correspondence, and other documents when necessary. Other responsibilities and duties include:
- Communicate with customer base in an accurate and customer-friendly way, expressing complex issues so as the customer may understand the solution presented to them and gain peace-of-mind with that solution.
- Conducting technical training and presentations to executive staff and fellow technicians on many IT subjects including Cisco Switch operation, Cisco Call Manager and Unity maintenance, operating system imaging and common desktop approach, security practices both physical and logical in nature, network topology and troubleshooting methods, PC operation and troubleshooting methods, software update utility and patching functionality, teaching team members to work in an independent fashion to optimize department performance and reaction time, etc. Considered an expert on these subjects and am continually consulted by other co-workers to assist and train because of previous experience and methods.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems, run diagnostic programs to resolve problems, install computer peripherals hardware, follow up with customers to ensure issue has been resolved, preform audits, generate reports, walk customer through problem-solving process, install, modify, and repair computer hardware and software, provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware, respond to queries by email in person or over the phone. Provide training for users in new and existing IT systems and develop technical and support documentation as necessary.
- Continually coordinate with both Biomed and Telehealth departments, ensuring smooth operation of complex Biomed medical systems and Telehealth operations, extending the footprint of the hospital’s area of responsibility, and providing optimal care to the veteran population.
- Worked closely for over three years learning and then managing the facility Telecommunications department and projects therein, differing in scope and complexity. Ensuring smooth operation of communications with the customer base and minimum downtime.
Information Assurance Analyst Advanced, Senior Principal Systems Engineer
EADS North America Defense
O'Fallon, Illinois, United States
02.2005 - 01.2009
- Part of a team performing Government Mandated Certification Testing and Evaluation (CT&E) of complex US Air Force data communications networks in development according to requirements outlined in various government policies, guidelines, and regulations. As a tester, recommended “hardening” computer information systems to executive, technical, and user end staff to eliminate as many risks and threats to the computer system as necessary. Troubleshoot, diagnose, analyze, and identify system vulnerabilities in both documentation and in the technical scope of the Information system. Considered an expert in performing all tasks assigned and was consulted by both senior management and customers in resolution meetings and the testing environment. Tasks included:
- Authoring, testing, and continually updating security test plans for Windows Servers, Workstations, and applications, ensuring all tests were current and compliant with DoD and Air Force directives. Platforms include:
- The Global Command and Control System (GCCS-AF), Tactical Air Control Party – Modernization (TACP-M) and Theatre Battle Management Core System (TBMCS).
- Windows 2003 server OS and application security and vulnerability testing.
- Windows XP/2000 workstation OS and application security and vulnerability testing.
- Active Directory and security patch compliance
- Formulate and deliver comprehensive test reports to Government executives explaining test finding and recommending corrective actions.
- Also, served as facility Information System Security Manager (ISSM) interfacing with Defense Security Service (DSS), self-certifying three classified information systems.
Electronics Technician Petty Officer 3rd Class
United States Navy USS Harry S. Truman
Norfolk, Virginia, United States
11.1998 - 11.2004
- Over five years’ experience administering, maintaining, diagramming, and repairing secure information networks, primarily aboard a modern Navy aircraft carrier. One of a team of advanced technicians maintaining ship’s Unclassified, Classified and Top-Secret networks ensuring smooth operation and security posture during both peace time and war time maneuvers and deployments. A highly decorated unit all together, this “floating city” of 5,500 residents represents one of the most technological, information-rich environments on Earth. Responsible for operations during peace time and war, during forward deployment and in-port functions. Worked closely with civilian and military leads to continually update, install, and decommission complex information system applications.
- Proficient with an array of applications and systems to include:
- Xylan/Alcatel 9wx Edge and Backbone switch hardware and IOS’s
- Windows 2000/NT servers and clients (including Domain Controller operation, DNS, Proxy Server, Printer Server and Storage Server configurations)
- HP 10.20 UNIX servers and clients
- Cisco Router communications over secure channels.
- Primary technician for two local area networks, performed backup routines and maintained systems for optimal performance. Routinely worked on committees and with ship’s contractors to ensure cabling efficiency throughout the ship, removing and adding cabling as necessary for a clean operation and node room cleanliness.
Education
Global Command and Control Systems (GCCS) System Administrator -
09-2002
Electronics Technician Strand “A” School and ET Technical Core - undefined
11-1999
High School - undefined
Big Spring High School
Big Spring, Texas01-1998
Skills
- Electrical troubleshooting
- Process automation
- Pneumatic systems
- Variable frequency drives
- Instrumentation calibration
- Sensor technology
Timeline
Automation Technician II
Select Water
10.2022 - 05.2026
IT Support Specialist
Energera America Inc.
12.2021 - 09.2022
IT Specialist (Supervisor)
West Texas VA Health Care System OI&T District 4
02.2009 - 10.2021
Information Assurance Analyst Advanced, Senior Principal Systems Engineer
EADS North America Defense
02.2005 - 01.2009
Electronics Technician Petty Officer 3rd Class
United States Navy USS Harry S. Truman
11.1998 - 11.2004
High School - undefined
Big Spring High School