Jeffrey Baker
Clarence,NY
Summary
Dynamic operations leader with a proven track record at Miris Building Supplies, excelling in staff development and logistics management. Enhanced customer satisfaction through proactive communication and continuous improvement initiatives, driving significant business growth. Skilled in business analysis and creating high-performing teams, ensuring accountability and operational excellence.
Overview
27
27
years of professional experience
Work History
General Manager of Operations
Miris Building Supplies
01.2014 - 01.2025
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
Operations Manager
Home Run Inc.
01.2004 - 01.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Radio Host
WGTZ......Z-93
01.1998 - 01.2004
- Engaged listeners through social media platforms to increase station visibility.
- Produced creative radio segments focused on music, current events and lifestyle topics.
- Recorded and edited high-quality interviews and audio clips for broadcast.
- Adapted quickly to changing circumstances during live broadcasts, demonstrating professionalism and poise under pressure.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
- Answered booth call line and took song suggestions or comments from listeners.
Education
Bachelor of Science - Communications And Sociology
Wright State University
Dayton, OH06-2004
Skills
- Operations management
- Staff development
- Business analysis
- Logistics management
Timeline
General Manager of Operations
Miris Building Supplies
01.2014 - 01.2025
Operations Manager
Home Run Inc.
01.2004 - 01.2014
Radio Host
WGTZ......Z-93
01.1998 - 01.2004
Bachelor of Science - Communications And Sociology
Wright State University
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