Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Barclift

Summary

Reliable Shift Leader with 9 years in the restaurant industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

6
6
years of professional experience

Work History

Shift Leader

Carl's Jr
08.2022 - 06.2024
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Restaurant Waiter

Creepeville
03.2018 - 07.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.

Education

High School Diploma -

Inderkum High School
Sacramento, CA
06-2016

Skills

  • Collaborative team management
  • Customer service expertise
  • Cash management
  • Constructive mindset
  • Problem-solving
  • Supportive leadership style
  • POS system operation
  • Conflict resolution
  • Staff education and training
  • Role modeling
  • Inventory counts
  • Routine workflow optimization

Timeline

Shift Leader

Carl's Jr
08.2022 - 06.2024

Restaurant Waiter

Creepeville
03.2018 - 07.2021

High School Diploma -

Inderkum High School

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Jeffrey Barclift