Jeffrey Barnett
Roxboro,NC
Summary
Certified IT Professional with progressive troubleshooting, sales, and customer service experience. A diverse skill set that allows flexibility to perform at a high level regardless of the position. Proficient in learning new policies and procedures. Well-versed in maintaining high ethical and quality standards and professional demeanor.
Overview
14
14
years of professional experience
Work History
Assistant Program Manager
3b Supply
South Boston , Virginia
04.2024 - Current
- Assisted in developing and implementing program policies and procedures.
- Monitored program performance against established goals.
- Stock machines with safety supplies daily.
Route Sales Representative
Schwan's Consumer Brands
Durham , NC
08.2023 - 10.2023
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
Customer Service Representative
At Home Advisor
08.2020 - 10.2020
- Assist customers with technical and cell phone repairs, and appointments
- Greet customers and assist them with their issues
Service Technician
Canteen Vending
Durham, USA
09.2018 - 08.2020
- Company Overview: Durham County, NC
- Performing troubleshooting and repairs on snack machines
- Regulating inventory of all food and drinks and ensuring each machine had adequate contents
- Maintaining vending machines and collecting cash and coins from machine while keeping accurate records of all money collected, repairs or maintenance performed, and food inventory
- Durham County, NC
Advance Sales Associate
Durham Coca Cola
Durham, USA
03.2015 - 09.2018
- Company Overview: Durham County, NC
- Strategically planning sales and restocking calls according to vendor locations and items needed
- Inspected all signage, pricing, and product on display and ensured correctness
- Collaborated with store managers to determine product needs and pricing
- Durham County, NC
Express Sales Associate
Durham Coca Cola
Durham, USA
05.2011 - 03.2015
- Company Overview: Durham County, NC
- Delivered coke products to retailers on a specified route in the most efficient manner possible
- Stocked shelves, coolers, and displays and ensured their proper appearance and pricing
- Processed returns of damaged products from retailers
- Durham County, NC
Education
Some College (No Degree) - Information Technology
Mycomputercareer.com
Raleigh, NCSkills
- Microsoft Office
- Microsoft Windows
- Microsoft Windows Server
- TCP/IP
- DNS
- Computer Networking
- Operating Systems
- DHCP
- Microsoft Excel
- Microsoft Word
- Cash Handling
- Customer Service
- VPN
- Phone etiquette
- Software troubleshooting
- IT
- Sales
- Quality control
- Warehouse experience
- Shipping & receiving
- Retail sales
- Account management
- Network Firewalls
- System Administration
- Data entry
- Microsoft Outlook
- Supervising experience
Languages
English, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Program Manager
3b Supply
04.2024 - Current
Route Sales Representative
Schwan's Consumer Brands
08.2023 - 10.2023
Customer Service Representative
At Home Advisor
08.2020 - 10.2020
Service Technician
Canteen Vending
09.2018 - 08.2020
Advance Sales Associate
Durham Coca Cola
03.2015 - 09.2018
Express Sales Associate
Durham Coca Cola
05.2011 - 03.2015
Some College (No Degree) - Information Technology
Mycomputercareer.com