KRISTIN JAIMEZ
Victorville,CA
Summary
Human services professional with extensive experience in program management, participant advocacy, and crisis intervention. Expertise in coordinating services and mentoring staff to promote teamwork and accountability, ensuring compliance and quality care for vulnerable populations in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Assistant Program Manager
Hope the Mission
Lancaster, USA
04.2026 - Current
- Assist with daily program operations to ensure quality participant services and compliance with organizational standards.
- Supervise and support staff while promoting teamwork and accountability.
- Coordinate participant services, resolve concerns, and collaborate with community partners.
- Monitor program performance and maintain accurate documentation and reporting.
Program Coordinator
Hope the Mission
09.2025 - 04.2026
- Coordinated participant intake, case support, and referrals to community resources.
- Worked with multidisciplinary teams to improve participant outcomes.
- Maintained confidential records and ensured compliance with program policies.
Wellness Navigation Team Member
Symba Center
Victorville, USA
07.2025 - 09.2025
- Guided clients in accessing health and wellness resources.
- Collaborated with healthcare professionals to develop individualized wellness plans.
- Tracked participant progress and implemented feedback strategies to improve engagement and program participation.
Lead Client Service Monitor
Hope the Mission
Victorville, USA
02.2024 - 06.2025
- Led frontline staff and delegated daily responsibilities to ensure smooth shelter operations.
- Provided trauma-informed care, crisis intervention, and de-escalation support.
- Maintained participant records and inventory while ensuring facility cleanliness and safety.
- Mentored team members to promote collaboration and high-quality participant care.
- Certified in CPR and Narcan administration.
Education
Associate of Science - Nursing
Victor Valley College
Victorville, CA01-2024
GED -
Hesperia Adult School
Hesperia, CA01-2022
Skills
- Program Coordination
- Team Leadership & Staff Supervision
- Trauma-Informed Care
- Crisis Intervention & De-escalation
- Participant Advocacy
- Case Documentation
- Community Resource Navigation
- Inventory Management
- Microsoft Office
- CPR & Narcan Certified
Timeline
Assistant Program Manager
Hope the Mission
04.2026 - Current
Program Coordinator
Hope the Mission
09.2025 - 04.2026
Wellness Navigation Team Member
Symba Center
07.2025 - 09.2025
Lead Client Service Monitor
Hope the Mission
02.2024 - 06.2025
Associate of Science - Nursing
Victor Valley College
GED -
Hesperia Adult School