Jeffrey Box
Owner/Manager
New Braunfels
Summary
As the former Owner/Manager of Willy B's LLC, I excelled in transforming business operations through strategic negotiation and robust customer relations, achieving significant cost reductions and enhancing client satisfaction. My expertise in business management and dedication to fostering a collaborative team environment have been pivotal in driving company success and brand growth.
Overview
11
11
years of professional experience
Work History
Owner/Manager
Willy B's LLC
12.2013 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
Certificate of Technical Studies - Diesel Industrial
Universal Technical Institute
Houston, TX 05.2001 -
Skills
Business management
Customer relations
Labor relations
Budget administration
Small business operations
Negotiation
Timeline
Owner/Manager
Willy B's LLC
12.2013 - Current
Certificate of Technical Studies - Diesel Industrial
Universal Technical Institute
05.2001 -
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