Jeffrey Brachmann
Spruce Pine,NC
Summary
Dedicated and passionate CPDT-KA with 6+ years of animal welfare experience in a shelter setting including operations, adoption counseling, customer service, and behavior rehabilitation focusing on aggressive and fearful dogs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Behavior Specialist
ASPCA
03.2022 - 02.2024
- Provide behavioral rehabilitation and treatment protocols for dogs rescued from various situations, including cruelty cases such as hoarding, puppy mills, and dog fighting cases.
- Create treatment plans for dogs based on behavioral needs.
- Works with behavior team to create, adjust, and troubleshoot treatment for individual dogs.
- Train shelter partners on our behavioral protocols through our Learning Lab program.
Canine Behavior Manager
Humane Fort Wayne
11.2017 - 03.2022
- Created, implemented, and trained staff on updated adoption counseling based on HSUS Adopters Welcome program.
- Implemented daily playgroups for all healthy social dogs.
- Puppy class - Created free 4 week puppy training class for all dogs 6 months and younger.
- Canine behavior program - hired and trained behavior staff. Created training and behavior modification plans for dogs. Offered post adoption behavior support.
- Followed current best practices for kennel cleaning and disease control.
Operations Manager
Canlan Ice Sports/Sportone Parkview Icehouse
04.2009 - 03.2018
- Responsible for hiring, training, and scheduling of all operations staff.
- Oversaw daily cleaning and equipment maintenance.
- Responsible for Ice quality and maintenance.
- Set up for Special events and tournaments.
- Covered Manager on Duty shifts
- Offered excellent customer service/Service Excellence Certified.
- Trained staff on Ice resurfacer operation. Certified Safe Ice Resurfacer Operator (CSIRO)
- Responsible for Inventory and ordering of all cleaning and maintenance supplies.
- Created and implemented yearly operations budget.
Education
High School Diploma -
Dunedin High School
Dunedin, FL05.1991
Skills
CPDT-KA
Certified FDM
Low Stress Handling - Silver Certified
Service Excellence
Accomplishments
Implemented daily playgroups. trained staff and volunteers on dog introductions and appropriate play allowing the majority of dogs in our care to attend 2 play groups per day, 7 days a week.
Trained staff on adoption counseling best practices using HSUS Adopters welcome program ensuring all prospective adopters were treated with respect regardless of race, age, or income.
Created, Implemented, and taught free puppy classes for adopters of any dog under 6 months.
Certification
CPDT-KA #1206432
Certified FDM
Low Stress handling Silver Certified
Timeline
Behavior Specialist
ASPCA
03.2022 - 02.2024
Canine Behavior Manager
Humane Fort Wayne
11.2017 - 03.2022
Operations Manager
Canlan Ice Sports/Sportone Parkview Icehouse
04.2009 - 03.2018
High School Diploma -
Dunedin High School