Open To Work
Hi, I’m
Jeffrey Bullock
Store Manager
Bedford,IN
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
24
years of professional experience
Work History
Rural KingBedford, Indiana
Store Manager
12.2024 - Current
Job overview
- Directed daily store operations and ensured adherence to company policies.
- Managed staff scheduling and delegated tasks to optimize workflow efficiency.
- Trained new employees on customer service standards and product knowledge.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Hobby LobbyVincennes, IN
Store Manager
05.2024 - 12.2024
Job overview
- Responsible for the daily operations, including staffing, training, maintaining standards, store orders, building maintenance, physical inventory, and achieving sales and payroll numbers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- I accomplish this through managing my co-manager, assistant, and department managers.
- Developed strategies to maximize sales and profitability.
- Directed daily store operations and ensured adherence to company policies.
- Managed staff scheduling and delegated tasks to optimize workflow efficiency.
- Prepared staff work schedules and assigned team members to specific duties.
Hobby LobbyAngola, IN
Co-Manager
06.2023 - 05.2024
Job overview
- Responsible for backing up the store manager to ensure all daily operations were executed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- I supervised up to 35 people daily, was responsible for creating daily work schedules, and followed up to make sure everything was completed on time.
- Provided feedback on employee performance and implemented corrective measures as needed.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Responsible for the seasonal sets and the warehouse.
- I traveled with a District team as needed for store re-merchandising and resets.
Petsense by Tractor SupplySomerset, KY
Training Store Manager
01.2019 - 06.2023
Job overview
- Responsible for the day-to-day operations of a pet supply store with a full-service grooming salon.
- Responsible for hiring and developing a team of pet experts and dog groomers for my base store.
- As a District Training Store Manager, I was responsible for new store manager training for 13 stores, visiting stores as needed to train associates on new processes and systems.
- Identified gaps in existing training processes and developed strategies to address them.
- Monitored employee progress and provided coaching when necessary.
- Provided feedback to store and district managers regarding employee performance issues requiring disciplinary action, or further training.
- Responsible for preparing for and managing physical inventory in 13 stores.
- I travel as needed to assist stores struggling with staffing and training outside of my district.
- I traveled with a company team for store re-merchandising, reset, and new system installs.
Alton Blakley HondaSomerset, KY
Sales and Leasing Consultant
02.2017 - 01.2019
Job overview
- Work directly with customers to help them find the vehicle that fits their needs and budget
- Responsible for collecting and filling out all documents and paperwork to complete the sale or lease of new and preowned vehicles
- Responsible for the delivery and showing the new owners in how to use all the equipment on the vehicle
- Responsible for follow up with sold customers after the sale to ensure they understand how to operate there new vehicle
- Locate and procure vehicles for our customers from other dealership s
- Maintain the lot as instructed by the General Manager
Lowe'sSomerset, KY
Assistant Manager
12.2001 - 12.2016
Job overview
- Responsible for day to day operations of a 40 million dollar store
- My specific areas of responsibility were the Appliance, Flooring, Paint and Home Decor
- I managed up to 100 associates at any given time
- Hired and developed my department managers, sales specialist and associates for my areas
- Maintained all operations within the store
- Oversaw day to day store operations
- Opened and closed store
- Coordinated schedules and assigned associates' shifts
- Met 95 % of sales targets
- Managed store inventory
Lowe'sDanville, KY
Sales Manager
12.2007 - 12.2009
Job overview
- Managed all specialty sales programs to include Pro/Commercial, Installed, Special Order and Credit programs for the Danville store for 1.5 years
- Developed a sales team focused on meeting the customer needs through the entire store and especial in the big three which included Pro, Installed and Special sales
- Developed a Pro Sales team that exceeded their target by 2.5%
- Improved Installed Sales customer focus scores from a 60 to 80
- Filled in during the absence of a Store Manager for two months
Lowe's
Zone Manager
12.2002 - 12.2007
Job overview
- Managed the zone 2 area of the store through four department managers
- Validated the day to day operations were taking place by completing bi-weekly department walks
- Developed a team through in aisle chats, Performance Management Plans for both Department Managers and Sales Specialists
- Managed the night unload crew for 1 year accident free
- Developed one Department Manager to Zone manager role
- Achieved the top inventory score in 2005
- Filled in as Operations Manager for three months
Education
Aircraft Mech. SchoolDenver, CO
Certification in Aircraft Weapons Systems
High School Pulaski CoSomerset, KY
High school diploma from General Studies
Skills
- Customer service
- People Management
- Communications
- Leadership Development
- Problem Resolution
- Sales Management
- Performance Management
- Recruiting
- Retail Management
- Store management experience
- Quality assurance
- Change management
- Merchandising
- Documentation and reporting
- Retail merchandise quality standards
- Accurate cash handling
- Recruitment and hiring
- Employee terminations
- Daily operations
- Team development
- Performance management
- Problem solving
- Conflict resolution
- Effective communication
- Time management
- Root-cause analysis
- Performance reviews
- Merchandise planning
- Store opening and closing procedures
- Customer feedback analysis
Affiliations
- Bicycle riding
- Hiking
- Watching Collage Basketball
Military Service
United States Air Force, United States, E5, 08/01/84, 09/01/91, Aircraft maintenance technician for fighter crafts weapon systems., Advanced to the rank of E5 Staff Sergeant within six years., Managed several people on a daily basis.
Groups
Knights Of Columbus, 01/01/10, Present
Accomplishments
- Medal of Honor
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$75000/yr - $200000/yrTimeline
Store Manager
Rural King
12.2024 - Current
Store Manager
Hobby Lobby
05.2024 - 12.2024
Co-Manager
Hobby Lobby
06.2023 - 05.2024
Training Store Manager
Petsense by Tractor Supply
01.2019 - 06.2023
Sales and Leasing Consultant
Alton Blakley Honda
02.2017 - 01.2019
Sales Manager
Lowe's
12.2007 - 12.2009
Zone Manager
Lowe's
12.2002 - 12.2007
Assistant Manager
Lowe's
12.2001 - 12.2016
Aircraft Mech. School
Certification in Aircraft Weapons Systems
12/1985
High School Pulaski Co
High school diploma from General Studies
05/1984