Knowledgeable Auto Parts Specialist with relevant experience in vehicle parts management and customer service. Strengths include identifying correct auto parts, managing inventory, and providing technical advice to customers. Have made significant contributions in previous roles by improving operational efficiency and enhancing customer satisfaction through expert knowledge of automotive systems and components.
Overview
36
36
years of professional experience
Work History
Auto Parts Specialist
Quirk Auto Park of Bangor
Bangor, ME
12.1988 - Current
Processed customer orders quickly and accurately.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Wrote and recorded orders for merchandise or entered orders into computers.
Operated point of sales and parts lookup computer systems.
Assisted customers with locating the correct part for their needs.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Provided quotes to customers for requested parts.
Performed cashier duties such as receiving payments from customers and issuing receipts.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Created purchase orders for inventory restocking as needed.
Verified accuracy of invoices, packing slips, and other documents.
Supported service department by expertly pulling parts and updating records.
Education
High School Diploma -
Brewer High School
Brewer, ME
06-1983
Skills
Parts identification
Supplier relations
Vendor relations
Order fulfillment
Returns processing
Verbal and written communication
Parts department organization
Coordinating paperwork
Parts documentation
Ordering parts
Customer service
Replacement parts identification
Timeline
Auto Parts Specialist
Quirk Auto Park of Bangor
12.1988 - Current
High School Diploma -
Brewer High School
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