Jeffrey Chancelor
Arlington,TX
Summary
Proven leader with a strong work ethic and exceptional problem-solving skills, honed at Dallas Zoo Management and other notable firms. Excelled in streamlining operations, enhancing customer satisfaction, and improving efficiency. Skilled in data entry and team collaboration, consistently achieving significant process improvements.
Developed skills in thorough analysis and meticulous attention to detail within structured environment. Experienced in ensuring compliance and identifying financial discrepancies. Seeking to transition into new field, leveraging problem-solving and analytical abilities.
Overview
14
14
years of professional experience
Work History
Auditor
First Cash Pawns
01.2023 - 10.2025
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Return Agent
Europcar/Fox Rent a Car
01.2024 - 10.2024
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Supported sales initiatives by offering additional services or upgrades when appropriate during the return process.
- Streamlined return process for quicker vehicle turnover, ensuring timely availability for new customers.
- Expedited billing procedures by accurately calculating charges, applying discounts, and processing payments promptly.
Gate Attendant Coordinator
Poly America
03.2021 - 08.2023
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
Guest Service Representative
Dallas Zoo Management
03.2012 - 01.2023
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
High School Diploma -
Tarrant County College
Fort Worth, TX08-2014
Skills
- Attention to detail
- Sales experience
- Strong work ethic
- Work Planning and Prioritization
- Security awareness
- Team collaboration
- Problem-solving
- Leader
- Multitasking Abilities
- Data entry proficiency
- Cash handling experience
- Data inputting
- Event coordination
Timeline
Return Agent
Europcar/Fox Rent a Car
01.2024 - 10.2024
Auditor
First Cash Pawns
01.2023 - 10.2025
Gate Attendant Coordinator
Poly America
03.2021 - 08.2023
Guest Service Representative
Dallas Zoo Management
03.2012 - 01.2023
High School Diploma -
Tarrant County College
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