Jeffrey Cooper
Cincinnati,OH
Summary
Reliable security professional with a strong focus on safety awareness and effective communication. Proven experience in monitoring security protocols and maintaining workflow, ensuring a safe environment for patrons and staff.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
11000 Toebben Drive, Independence Ky
07.2025 - Current
- Unload incoming trucks efficiently to maintain workflow and meet delivery timelines
- Sort packages accurately based on size, destination, and priority
- Split packages from multiple conveyor belts to ensure proper routing and distribution
Security Guard
Hard Rock Casino
1000 Broadway Street
10.2024 - 04.2025
- Monitored premises to ensure safety of patrons and staff.
- Conducted regular patrols to identify potential security risks.
- Responded promptly to incidents, ensuring swift resolution and maintaining order.
- Collaborated with law enforcement during emergency situations for effective response.
- Enforced casino policies and regulations to maintain a safe environment.
- Documented incidents accurately for reporting and follow-up actions.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
Allied Universal Security Officer
110 Boggs Lane Suite 140 Cincinnati, Oh 45246
07.2024 - 09.2024
- Provided contracted security services at PNC Bank
- Patrolled premises to ensure safety of employees and customers
Security Officer
Inter-Con Security Systems
Hebron KY
04.2024 - 07.2024
- Checked employee badges and monitored access points
- Operated x‑ray equipment to screen personal belongings
- Patrolled secure areas to ensure compliance with safety protocols
Security Officer
Allied Universal
Hebron Ky
01.2024 - 04.2024
- Provided airport security for Amazon facilities
- Patrolled perimeter locations on foot and by vehicle
- Verified badges and used handheld wand scanners when required
- Position ended due to contract transition to Inter-Con
Cashier
Walmart
10240 Colerain Avenue Cincinnati Oh 45251
06.2022 - 01.2024
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring balanced transactions daily.
- Managed inventory levels by restocking merchandise on sales floor.
- Collaborated with team members to enhance customer service experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Debt Collector
Shafritz & Dean, LLC
Boynton Beach, FL
10.2012 - 12.2014
- Developed and implemented effective collection strategies to maximize recovery of overdue accounts.
- Conducted negotiations with clients to establish repayment plans that align with their financial capabilities.
- Analyzed account histories to identify patterns and prioritize high-risk debts for targeted collection efforts.
- Trained and mentored junior collectors on best practices in communication and negotiation techniques.
Debt Collector
CBT Credit Sources
Cincinnati, OH
02.1989 - 02.2001
- Monitored compliance with federal regulations and company policies throughout the collections process.
- Collaborated with legal teams to escalate cases for litigation when necessary, ensuring thorough documentation.
- Streamlined reporting processes by utilizing debt collection software for improved tracking of accounts receivable.
- Led initiatives to enhance customer service practices, increasing client satisfaction during debt resolution discussions.
Education
High School Diploma -
Taylor High School
North Bend OH06-1990
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Sorting packages
- Label reading
- Work ethic
- Security protocols
- Reporting skills
- Basic math
- Safety awareness
- Access control
- Reliability
- Event security
Certification
Guard card
Languages
English
Full Professional
Timeline
Package Handler
FedEx
07.2025 - Current
Security Guard
Hard Rock Casino
10.2024 - 04.2025
Security Officer
Allied Universal Security Officer
07.2024 - 09.2024
Security Officer
Inter-Con Security Systems
04.2024 - 07.2024
Security Officer
Allied Universal
01.2024 - 04.2024
Cashier
Walmart
06.2022 - 01.2024
Debt Collector
Shafritz & Dean, LLC
10.2012 - 12.2014
Debt Collector
CBT Credit Sources
02.1989 - 02.2001
High School Diploma -
Taylor High School