Jeffrey Cruz
Chandler,AZ
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
1
1
Language
6
6
years of professional experience
Work History
Bartender
Arizona Biltmore Resort And Spa
Phoenix, AZ
05.2025 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Trained new bartenders on drink recipes, customer service techniques, and operational procedures.
- Collaborated with kitchen staff to coordinate beverage offerings with menu items for special events.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Provided exceptional customer service by quickly addressing concerns and tailoring recommendations to guests' tastes.
Bartender
Ancala Country Club
Scottsdale, AZ
09.2024 - Current
- Mixed and served alcoholic and nonalcoholic drinks for members, ensuring adherence to standard recipes for consistent quality.
- Made friendly conversation and built relationships with members to provide a pleasant bar experience.
- Engaged in friendly conversation and built relationships with members, enhancing overall bar experience.
- Collaborated with team members to deliver high-quality service, contributing to positive member satisfaction.
Cocktail Server/ Bartender
Hilton Garden Inn- Floor 13 Rooftop Bar
Phoenix, Arizona
12.2020 - 08.2024
- Crafted a wide variety of cocktails, mixed drinks, and non-alcoholic beverages with speed and precision, according to recipe standards.
- Completed essential opening and closing procedures to ensure a smooth operation of the establishment. including restocking supplies.
- Balanced cash drawer at end of each shift, confirming accuracy of funds received.
- Managed multiple tables simultaneously in a fast-paced environment, consistently achieving high customer satisfaction ratings.
- Cleared and reset tables promptly after service to maintain efficient restaurant flow.
Education
Bachelor of Arts - Psychology
California State University of Northridge
Northridge, CA05-2017
Skills
- Mixology Proficiency
- Strong Customer Service
- Time management
- Efficient Time Management
- Positive Team Collaboration
- Cocktail Creation
- Highly reliable
- Outgoing personality
Languages
Spanish
Full Professional
Timeline
Bartender
Arizona Biltmore Resort And Spa
05.2025 - Current
Bartender
Ancala Country Club
09.2024 - Current
Cocktail Server/ Bartender
Hilton Garden Inn- Floor 13 Rooftop Bar
12.2020 - 08.2024
Bachelor of Arts - Psychology
California State University of Northridge