Jeffrey Cutter
Frostburg,MD
Summary
Accomplished leader with a proven track record at Northrop Grumman Defense System, excelling in team leadership and complex problem-solving. Expert in enhancing employee productivity and customer satisfaction, demonstrated through effective staff training and development. Skilled in IPC certification and quality management, fostering teamwork and collaboration. Achieved significant improvements in performance evaluations and safety protocols. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Mgr. Engineering Sciences, SPT1
Northrop Grumman Defense System
09.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- IPC Certified Trainer in J-STD-001 & IPC-A-610
- IPC -A -600 Specialist.
- Work with department mangers to maintain personnel IPC certifications and data base.
- Managed the Process Assurance Technician monthly QMS audits and reported finding to the appropriate personnel.
Process Assurance Technician
Northrop Grumman Defense System
01.2008 - 09.2015
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained quality assurance and customer satisfaction objectives.
- Completed in process & final inspections of product.
- Completed monthly QMS audits.
301 Union Operator
Northrop Grumman Defense Systems
07.2006 - 12.2007
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Supervisor, Lead & Operator
Bayliner Marine
01.1989 - 01.2006
Education
High School Diploma -
Beall High School
Frostburg, MD05.1989
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Policy Implementation
Performance Evaluations
Teamwork and Collaboration
Computer Skills
Work Planning and Prioritization
Hiring and Training
Staff Training
Employee Coaching and Mentoring
Certification
IPC-A-610 Acceptability of Electronic Assemblies , Certified IPC Trainer.
J-STD-001 Requirements for Soldered Electrical & Electronic Assemblies. Certified IPC Trainer.
IPC-A-600 Acceptability of Printed Boards , IPC Speciallist.
Timeline
Mgr. Engineering Sciences, SPT1
Northrop Grumman Defense System
09.2015 - Current
Process Assurance Technician
Northrop Grumman Defense System
01.2008 - 09.2015
301 Union Operator
Northrop Grumman Defense Systems
07.2006 - 12.2007
Supervisor, Lead & Operator
Bayliner Marine
01.1989 - 01.2006
High School Diploma -
Beall High School