Jeffrey D. Jenkins
Uniontown,OH
Summary
Results-driven Vulnerability, Security, and IT Leader responsible for securing enterprise systems, guiding cross-functional technology teams, improving system resilience, reducing risk exposure, and ensuring governance across complex application ecosystems. Project Manager skilled in aligning security best practices with business requirements, coordinating remediation and enhancement initiatives, and providing technical oversight for service providers. SAAS implementation familiar with tools like NetSuite, Adobe Commerce/SuiteCommerce, and CyberSource. Recognized for improving system resilience, reducing risk exposure, and ensuring architectural compliance through proactive collaboration and process optimization. CISSP and an ISC2 member with a secure by design mindset to keep all systems secure.
IT professional prepared for this role with proven ability to drive results. Adept at managing complex systems, optimizing network performance, and ensuring cybersecurity compliance. Strong focus on team collaboration, adaptable to changing needs, and reliable in delivering high-quality solutions. Skilled in troubleshooting, system administration, and implementing innovative technologies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT Engineer
Giesecke + Devrient
07.2022 - Current
- Oversaw all IT systems and infrastructure for the Twinsburg facility of a digital identity company. Implemented Commvault for enterprise-grade backups within a high-security zone, enhancing data protection and recovery capabilities. Administered Thales encryption solutions to safeguard data at rest and maintain compliance with internal and regulatory standards. Configured and maintained Cisco switches and Palo Alto firewalls to ensure robust network security and performance.
Desktop Architect
AmTrust Financial
10.2019 - 07.2022
- Contributed to enterprise client engineering initiatives to modernize the workstation environment and enhance endpoint security. Led the Windows 10 (version 2004) enterprise upgrade, ensuring seamless deployment and user adoption. Improved monthly security update compliance to 96% through proactive remediation and patch management. Partnered with the Microsoft FastTrack program to advance toward a Modern Workstation model. Implemented Windows Autopilot and Azure AD-based device deployments, streamlining provisioning and lifecycle management. Supported Windows Server 2016 and 2019 systems across on-premises infrastructure, ensuring stability, security, and alignment with enterprise standards.
ATM Contractor, PNC Bank
TekSystems
08.2018 - 10.2019
- Desktop engineer in the ATM space helping with the Windows 10 update of PNC's ATM fleet. Created images for various ATM manufactures. Packaging specialty software for XFS layer on the ATM. Tasked with reducing the load time of the ATM image.
Global Site Support Manager
Rambus
02.2012 - 08.2018
- Hired as the Site Support Lead for the east coast, overseeing IT operations for a manufacturing facility in Chicago and Rambus Labs in Chapel Hill, NC. Designed and implemented the company's first desktop security framework and automated patching process within six months, establishing enterprise standards for endpoint compliance. Provided full-spectrum IT support, including Windows-based engineering applications, telephony systems, LAN infrastructure, and virtual server environments, while also serving as the enterprise Desktop Engineer.
- Following these successes, quickly promoted to Global Site Support Manager, responsible for all site support personnel and customer-facing technology across the organization. Led enterprise initiatives including the deployment of CyberArk Privileged Access Management (PAM) as a SaaS solution for privileged accounts and served as global LANDesk/Ivanti Administrator. Standardized PC images and automating deployments using PowerShell, VBScript, Batch, and JavaScript. Administered Okta Single Sign-On (SSO) integrations and Microsoft Group Policy (GPO) to strengthen identity and access controls across the enterprise.
SR. Network Analyst
FirstMerit Bank
05.2011 - 02.2012
- Citrix Administrator, Symantec Administrator, SCCM Administrator. Administered and supported Citrix internal and external sites through Citrix Netscaler with support for our mobile applications. Administer the infrastructure for SCCM and MDT for the enterprise. Supported Citrix and SCCM in very complex, highly secure environment.
Network Administrator
GOJO Industries, INC
10.2007 - 05.2011
- Accomplished many projects and implementations for GOJO. Architected the new 2008R2 AD upgrade. Architected and implemented SCCM 2007 into the enterprise. Created packages and application roll out including the upgrade of Office XP to Office 2007. Group Policy administration including designing GPO for all desktops, virtual machines and WYSE terminals. Implemented Citrix Xenapp 6 for future growth. VMWare administrator, implemented the first VMWare vCenter server at GOJO.
Education
High School Diploma -
Trenton Central High School
Trenton, NJSkills
- Partnered with cross-divisional teams to plan and execute break-fix, patch, and enhancement initiatives across NetSuite, Adobe Commerce, and integrated SaaS applications
- Led enterprise vulnerability management and remediation efforts, ensuring compliance with security and architecture governance frameworks like PCI-DSS, NIST 800, and SOC compliance
- Collaborated with business and IT stakeholders to translate operational goals and business requirements into secure, scalable technology solutions
- Provided technical oversight to service providers and development teams, ensuring adherence to architectural standards, data protection controls, and secure coding practices
- Implemented security baselines and hardening measures for servers, applications, and integrations—reducing system vulnerabilities and audit findings
- Developed and maintained governance documentation, including technical requirements, configuration standards, and process workflows to support continuous improvement
- Monitored system and security status using vulnerability scanning tools (eg, Nessus, Qualys, Defender for Endpoint), and ensured timely patching and remediation of findings
- Supported risk and audit compliance by ensuring alignment with ITIL, CIS Benchmarks, and internal IT policies, contributing to improved audit readiness
- Endpoint security enhancement
- Data protection strategies
Certification
- CISSP (Certified Information Systems Security Professional)
- Comptia Network+
- Comptia A+
- Comptia Project+
- Microsoft MCSE
- Citrix Certified
- JAMF CCT for MacOS
Timeline
IT Engineer
Giesecke + Devrient
07.2022 - Current
Desktop Architect
AmTrust Financial
10.2019 - 07.2022
ATM Contractor, PNC Bank
TekSystems
08.2018 - 10.2019
Global Site Support Manager
Rambus
02.2012 - 08.2018
SR. Network Analyst
FirstMerit Bank
05.2011 - 02.2012
Network Administrator
GOJO Industries, INC
10.2007 - 05.2011
High School Diploma -
Trenton Central High School