Jeffrey Dressendorfer
Orange,CA
Summary
Results-driven leader with a proven track record of optimizing operations, fostering strong team dynamics, and delivering exceptional customer experiences. Expertise and lean management, process improvement, and P&L oversight, with a focus on achieving organizational goals and maximizing profitability. Seeking a leadership role where I can leverage my skills to drive growth and operational excellence.
Overview
14
14
years of professional experience
Work History
Operations Manager
Grand Natural Inc.
Orange
02.2022 - 11.2024
- Built and maintained strong, valued relationships with partner companies.
- Superheaded new partner company development, increasing business opportunities.
- Collaborated with the sales team to optimize customer value and meet their restaurant needs.
- Identified and implemented innovative solutions to address customer challenges.
- Drove monthly goal achievement by streamlining processes and addressing underperformance.
- Oversaw daily operations, ensuring seamless business execution, and reported directly to the CEO.
Mate
Trader Joe's
Irvine, California
09.2016 - 02.2022
- Supported crew members in achieving store objectives through effective leadership and mentorship.
- Fostered a collaborative and positive environment by building strong relationships with peers and crew.
- Empowered team members to actively contribute to company initiatives by aligning daily tasks with broader goals.
- Reduced waste through precise writing and applied extensive P&J knowledge to improve profitability.
General Manager
Chili's Bar & Grill Restaurant
Foothill Ranch, California
12.2010 - 09.2015
- achieved operational goals by effectively managing restaurant and kitchen teams.
- Implemented and enforced company, policies, and procedures to ensure consistency and compliance.
- Coach and train team members, resulting in improved performance and team cohesion.
- Maintain strict adherence to health and safety standards, ensuring a safe and welcoming environment.
- Applied best practices in inventory management to reduce cost and improve efficiency.
- Certified training restaurant (CTR) manager, mentoring future company leaders.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton, CA05-2007
Skills
- Leadership and team
- Process improvement and lean
- Budgeting and financial oversight
- Customer relationship management (CRM)
- Vendor and supplier
- Inventory management and waste reduction
- Sales strategy and goal achievement
- Health and safety compliance
- Conflict, resolution, and problem-solving
- Time management and multitasking
- Data analysis and reporting
- Technology proficiency
Timeline
Operations Manager
Grand Natural Inc.
02.2022 - 11.2024
Mate
Trader Joe's
09.2016 - 02.2022
General Manager
Chili's Bar & Grill Restaurant
12.2010 - 09.2015
Bachelor of Arts - Communications
California State University, Fullerton
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