JEFFREY FLORIO
Target
Bel Air,MD
18
years of professional experience
Dedicated individual with the drive and interest to continue working with AutoCAD and like programs to obtain Certification. I have an extensive background in building effective, productive working relationships with clients and fellow staff. Experienced in problem solving with the ability to undertake tasks that have varying degrees complexity while completing them in a prompt and timely manner.
Work History
Team Member
8 Months- Delivered exceptional customer service by assisting guests with inquiries and product selection.
- Maintained store presentation standards through effective merchandising and restocking of inventory.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Monitored store cleanliness and organization, ensuring a welcoming environment for shoppers.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Overnight Stocker
5 Months- Stock store shelves with merchandise, ensuring proper labeling and visibility of product labels
- Ensured cleanliness and attractive presentation of merchandise on shelves and in display cases
- Coordinated with team members to streamline stocking and organization processes
- Follow safety protocols and guidelines when handling and stocking merchandise
- Updated supervisors and team members on stocking needs and inventory status
- Adhere to company policies and procedures related to stocking and inventory management
Drafter
6 Months- Developed traffic control plans for District of Columbia adhering to WGL and DTOPS standards
- Acquired knowledge on developing Traffic Control Plans for Virginia using WGL Standards
- Developed detailed technical drawings using AutoCAD and Revit for various engineering projects.
- Collaborated with engineers to ensure design accuracy and compliance with industry standards.
- Reviewed project specifications and identified discrepancies to enhance design integrity.
Shift Supervisor
11 Months- Supervised day-to-day activities of subordinates and coordinated breaks for hourly associates to ensure smooth operations
- Operated cash register and voided transactions while following all Applegreen cash handling policies and procedures.
- Implemented safety guidelines to ensure a secure work environment and builds awareness about safety
- Resolved customer complaints in alignment with company policy, prioritizing customer satisfaction
- Contributed to store display and presentation efforts by stocking/replenishing products and maintaining cleanliness
- Practices excellent food safety and sanitation practices and complies with HACCP standards
- Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing product, and general store housekeeping duties
- Transfers supplies and equipment between storage and work areas by hand or use hand truck
Learning Ambassador to Process Assistant
1 Year- Supporting management of daily department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Assisted department by performing regular duties and supporting team needs
- Conducted follow-up on policy adherence to ensure compliance
- Identifying and addressing safety hazards within the work area
- Reviewed area performance through tracking and reporting to maintain associate standards
- Assisted with various production duties to maintain workflow
- Fully understand workflow and daily production goals
- Monitored safety standards and coached associates on compliance
- Identified safety hazards in the work area and resolved them
Delivery Driver
1 Year- Operating a company vehicle to deliver food or other items to customers in a specific location
- Delivering food by walking to customers’ homes or businesses, carrying bags of food, and ringing doorbells to announce their arrival
- Maintained daily delivery records, tracking mileage and transit time for efficient route planning
- Delivered food to customers’ homes or businesses, ensuring timely arrival and customer satisfaction
- Engaged with customers to address inquiries and provide assistance. to answer questions, accept orders, and arrange deliveries
Outbound Picker
1 Year 8 Months- Located merchandise to fulfill picking tickets accurately and efficiently
- Labeled specific inventory types to ensure proper identification and tracking
- Following proper loading and safety procedures at all times
- Putting deliveries away in the appropriate areas
- Stacked deliveries in designated vehicle spaces into the delivery vehicle as needed
Meat Cutter/ Butcher
5 Years 11 Months- Work in an environment that includes continuous duties in refrigerated cutting rooms and storage areas (relatively high humidity) with occasional duties in frozen food storage boxes maintained at temperatures as low as 20 degrees (Fahrenheit) below zero
- Checked refrigeration equipment to ensure optimal performance and compliance with safety standards
- Lift, pull, push and rotate merchandise that weighs 35 lbs. and that occasionally weighs 80-90 lbs
- Utilize and maintain equipment as required and outlined by the department
- Utilize and maintain equipment as required and outlined by the department
- Executed duties in compliance with company policies and all relevant health and safety regulations
- Completed training in departmental procedures
Shift Lead
5 Years 1 Month- Executed MIC Success Routine, ensuring completion of responsibilities related to people, customers, and service
- Ensure that all Team Members complete their shift tasks for their assigned position(s)
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty
- Greeted customers warmly at the entrance to create a friendly atmosphere., is polite and pleasant when speaking with customers
- Cooperated with fellow employees to foster a collaborative work environment. as part of a team, routinely assisting and educating them on an as needed basis
- Understanding and utilization of approved timekeeping system, including accurately recording all hours worked
- Proactive execution of tasks necessary for maintaining an effective and productive workplace
Education
Highschool Diploma
CAD Program
Skills
Customer service
Inventory management
Teamwork and collaboration
Microsoft Applications
AutoCAD
BlueBeam
Computer troubleshooting
Operated heavy machinery and equipment
Positive attitude
Timeline
Team Member
Target
12.2025 - CurrentRead More
Overnight Stocker
Walmart
02.2025 - 07.2025Read More
Drafter
Entrust (Contractor through Sterling)
01.2024 - 07.2024Read More
Shift Supervisor
Burger King
11.2022 - 10.2023Read More
Learning Ambassador to Process Assistant
Amazon Sort Center
06.2021 - 06.2022Read More
Delivery Driver
Door Dash
05.2020 - 05.2021Read More
Outbound Picker
Amazon
09.2019 - 05.2021Read More
Meat Cutter/ Butcher
Klein’s Shoprite
10.2013 - 09.2019Read More
Shift Lead
Taco Bell
08.2008 - 09.2013Read More
Harford Community College
CAD Program
Read More
Edgewood Highschool
Highschool Diploma
Read More