Jeffrey Frank
Bethlehem
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
6
6
years of professional experience
Work History
Account Manager
In The Light Roofing
Allentown, PA
03.2026 - 07.2026
- Managed client accounts, ensuring satisfaction through effective communication and problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Improved overall team productivity by implementing best practices in organization and time management.
Sales Intern
OmegaBlack
Bethlehem, PA
05.2023 - 11.2025
- Gained experience interacting with prospects and clients, maintaining professional relationships, and using CRM tools to track leads, follow-ups, and sales pipelines.
- Developed ways to identify potential clients, tailor sales pitches to their needs, and handle objections, improving my ability to close deals or move prospects through the sales funnel.
- Gained knowledge on how to analyze the cybersecurity market, understand competitors’ offerings, and identify opportunities to position the company’s solutions effectively.
Accounts Manager
Byte Recycling
Bethlehem, PA
05.2023 - 11.2025
- Coordinating pickups efficiently, optimizing routes, and ensuring the timely collection of e-waste from clients.
- Managed and maintained accurate records of incoming and outgoing electronic devices, improving operational efficiency.
- Developed familiarity with a wide range of electronic devices, including their specifications, value, and proper handling for recycling or resale.
Construction Worker
Altieri Construction
Bethlehem, Pennsylvania
01.2021 - 12.2023
- Gained hands-on experience with various construction tools and equipment, enhancing my technical skills and understanding of construction processes.
- Developed strong physical stamina and work ethic by consistently performing physically demanding tasks, such as lifting heavy materials, digging, and assisting in site preparation.
- Improved problem-solving and teamwork abilities by working closely with skilled tradespeople to complete projects efficiently and safely, often adapting to changing site conditions and requirements.
Education
BBA - Business Administration
Pennsylvania State University
Center Valley, PA12-2025
ABA - Business Management
Northampton Community College
Bethlehem, PA12-2023
Skills
- Customer relationship management
- Sales strategies
- Team collaboration
- Inventory management
- Effective communication
- Customer satisfaction
- Teamwork
- Data analysis
- Relationship building
- Sales development
Timeline
Account Manager
In The Light Roofing
03.2026 - 07.2026
Sales Intern
OmegaBlack
05.2023 - 11.2025
Accounts Manager
Byte Recycling
05.2023 - 11.2025
Construction Worker
Altieri Construction
01.2021 - 12.2023
ABA - Business Management
Northampton Community College
BBA - Business Administration
Pennsylvania State University