Jeffrey Godwin
Oklahoma City,OK
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives. Customer-focused professional with successful several-year career in industry. Customer Service Manager with deep understanding of customer relations and service operations. Strong problem-solving, leadership, and communication skills honed through management roles in diverse business settings.
Overview
23
23
years of professional experience
Work History
VP Customer Operations
Automated Energy
Oklahoma City, OK
08.2001 - Current
- Managed a team of Developers, providing guidance and direction to ensure successful execution of projects.
- Cultivated relationships with customers, vendors, and partners.
- Directed the development of new products based on market trends and customer feedback.
- Provided leadership during times of organizational change by managing transitions effectively.
- Coached subordinates on professional development topics such as communication skills and problem solving techniques.
- Implemented strategic offerings to enhance company's suite of products and services.
Education
Some College (No Degree) - English Language
Rose State College
Oklahoma City, OKSkills
- Program development assistance
- Consulting
- Conflict Resolution
- Product Development
- Operational Efficiency
- Reliability
- Team building
- Professionalism
- Problem-solving abilities
- Cultural Awareness
- Defining company vision
- Innovation management
- Cross-functional team leadership
- Meeting assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
VP Customer Operations
Automated Energy
08.2001 - Current
Some College (No Degree) - English Language
Rose State College
References
References available upon request.
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