Jeffrey Goetz Sr.
Uber
Oxnard,CA
28
years of professional experience
Carpet Cleaning Technician with hands-on cleaning, disinfecting, equipment operation, and infection-control-minded service skills. Performs hot carbonating extraction, stain treatment, and floor care using buffers and burnishers, with experience training junior technicians on job setup and equipment handling. Brings attention to detail, time management, and reliable customer service.
Work History
Elderly Caregiver
3 Years 7 Months- Assisted clients with bathing, grooming, dressing, and toileting to ensure dignity and comfort.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Facilitated safe mobility, transfers, and repositioning to prevent falls and promote independence.
- Reminded clients about medications and monitored daily routines for consistency and safety.
- Provided companionship through conversation, activities, and emotional support to reduce isolation.
- Enhanced client satisfaction through daily companionship and meaningful conversations.
- Transported clients to and from medical appointments with safety and efficiency.
- Transported clients to appointments, errands, and social outings with reliable supervision.
- Maintained clean living spaces through light housekeeping, laundry, and organization.
Owner/Operator Technician
9 Years 10 Months- Serviced cleaning equipment, minimizing downtime and ensuring reliable field performance.
- Assessed carpet, upholstery, and hard-floor conditions to select appropriate cleaning methods and solutions.
- Oversaw inventory of cleaning supplies, detergents, and equipment, ensuring seamless operations.
- Ensured compliance with safety procedures, environmental practices, and industry cleaning standards.
- Managed day-to-day business operations.
- Developed customer relationships by clearly explaining service options, setting expectations, and promptly resolving concerns.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction through high-quality services and timely communication.
Driver
9 Years 10 Months- Navigated ride requests using app-based routing to deliver efficient passenger pickups and drop-offs.
- Ensured clean, road-ready vehicle through routine inspections and preventive upkeep to enhance passenger safety and comfort.
- Followed safety protocols and local traffic laws to protect passengers and support compliant operations.
- Coordinated trip updates, navigation changes, and app notifications to optimize service delivery and passenger experience.
- Addressed ride issues promptly through clear communication and plan adjustments, minimizing service disruption and enhancing customer satisfaction.
- Assisted passengers with luggage, route questions, and accessibility needs while maintaining professional service.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Carpet Cleaning Technician
18 Years 4 Months- Performed carpet cleaning, pre-spray application, and hot carbonating extraction for residential and commercial clients.
- Inspected fibers and identified soil conditions to select optimal Chem-Dry cleaning solutions for each job.
- Treated stains, pet odors, and traffic lanes by applying targeted spotting and odor-control techniques, enhancing overall cleaning effectiveness.
- Operated truck-mounted and portable extraction equipment safely during routine service calls.
- Trained junior technicians on equipment handling, job setup, and efficient cleaning workflows.
- Communicated with customers clearly to explain services, expectations, and post-cleaning care instructions.
- Established strong client relationships through exceptional customer service and proactive follow-up support.
- Operated floor buffers to enhance surface shine and cleanliness. and burnishers to clean and polish floors.
Skills
Equipment maintenance
Preventive maintenance
Mobility assistance
Attention to detail
Time management
Care equipment management
Patient care
Operations oversight
Operations oversight
Relationship management
Client relations
Budget management
Timeline
Elderly Caregiver
Always Best Care
04.2023 - CurrentRead More
Owner/Operator Technician
Global Green Carpet Cleaning
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Driver
Uber
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Carpet Cleaning Technician
Blue Ribbon Chem-dry
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