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Victor Rubio
Phoenix,AZ
Work Preference
Summary
Dynamic and dedicated professional with a proven track record at Crescent Hotels & Resorts, excelling in facility maintenance and guest relations. Skilled in cash handling and safety compliance, I foster a positive environment while ensuring operational efficiency. Committed to enhancing customer experiences through effective communication and problem-solving abilities.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Elderly Caregiver
Ability 360
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Provided compassionate and patient-focused care to cultivate well-being.
Recreation Attendant
Crescent Hotels & Resorts
02.2023 - Current
- Checked swimming pool chemical levels and temperature to maintain water quality and safety.
- Inspected park and recreational areas regularly to maintain safe and clean premises.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Rented out, sold and issued sporting equipment and supplies such as golf balls, swimming suits and beach chairs.
- Encouraged rules and regulations of recreation facility to promote safety and welfare of guests and members.
- Conducted facility opening and closing procedures by unlocking and locking entrance gates, activating, and deactivating working displays and turning off and on lights for security.
- Answered guest questions to provide fun game experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Explained and demonstrated games and attractions to assist guests.
- Upsold recreation visits by informing them of exclusive seating at a location of their choosing with suitable prices in the guests' range
Landscaper
Maricela Maldonado
02.2022 - 01.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Maintained gardening tools by replacing blades and fluids.
Customer Sales Representative
Aerotek
07.2021 - 01.2022
- Consistently managed 30 - 40 daily calls with a 30% success rate in upselling to guests
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
- Maintained customer accounts and relationships.
- Recorded accurate and efficient records in customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
Education
High School Diploma -
Online Learning Academy
Glendale, AZ05.2020
Skills
- Equipment maintenance
- Team building
- Time management abilities
- Crowd security
- Organizational skills
- Rules compliance
- Communication skills
- Reliability
- Customer service
- CPR training
- Patient assistance
- Problem-solving
Accomplishments
- Collaborated with team of 5 in the cleaning of the River Ranch water park when its renovations were scheduled in December of 2023.
- Supervised team of 6 staff members during the busy season of 2023 (August 2023 - October 2023).
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- PCW - Personal Care Worker
- PCA - Personal Care Aide
Software
Microsoft Excel
Microsoft Powerpoint
Google Docs
Google Excel
Google Workspace
Timeline
Elderly Caregiver
Ability 360
01.2024 - Current
Recreation Attendant
Crescent Hotels & Resorts
02.2023 - Current
Landscaper
Maricela Maldonado
02.2022 - 01.2023
Customer Sales Representative
Aerotek
07.2021 - 01.2022
High School Diploma -
Online Learning Academy
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