JEFFREY GROSS

as program manager and primary designer for the Retrofits, Reverse Logistics, Initiatives & Expansions and Special Projects portfolios for the global Engineering Services’ Operations Design team.

• Coordinated project activities as primary point of contact, facilitating communication and collaboration among teams.
• Provided technical leadership for product and process flows for the FCs and SCs for stakeholders and team members.
• Consulted with project teams to enhance design solutions and project outcomes.
• Developed and submitted monthly program reports to track progress and inform stakeholders.

• On-boarded and trained new design engineers and contractors.
• Provided installation guidance for the Launch and Start-Up teams.
• Served as On-Site Engineer for installations and modifications.

• Led stakeholders through operational space planning design processes, ensuring alignment of needs.
• Integrated architectural backgrounds with operational space planning for multiple Amazon facilities in U.S. and Europe, enhancing design coherence.
• Negotiated and incorporated partner team requirements during design review meetings, ensuring stakeholder alignment and project success.
• Implemented cutting-edge technologies within Amazon's sort centers and facility centers.
• Conducted risk and quality assessments while managing document revisions effectively.
• Compiled comprehensive parts and equipment lists for project execution.
• Collaborated with global engineering services teams on value stream implementation and operations design newsletters, improving communication and project visibility.
• Participated in monthly business travel to support project initiatives.

• Converted engineers' instructions into precise design drawings and wire diagrams for aircraft installations, enhancing clarity and accuracy.
• Integrated customer and OEM requirements into technical drawings for accuracy.
• Completed CAD design tasks by following directives from supervisors and senior engineers, contributing to project alignment and success.
• Interpreted markups while generating installation and assembly drawings for clients.
• Oversaw drawing release process, ensuring timely project completion and adherence to deadlines.
• Collaborated with electrical and mechanical engineers, drawing checkers, and support staff.
• Contributed to training initiatives for onboarding new engineers and drafters effectively.

• Designed and created detailed aircraft parts and assemblies from installation-level drawings.
• Acted as on-site engineer for multiple aircraft modifications and surveys, facilitating effective communication.
• Acted as engineering liaison to manufacturing department, facilitating alignment on specifications.
• Supported senior engineers with research and drafting, improving project accuracy.
• Compiled bills of materials and engineering orders, facilitating efficient processing.
• Drafted aircraft maintenance manuals and service bulletins for technical publications department.

• Designed and drafted cabin cabling installations.
• Executed CAD drafting for parts and assemblies into installation-level drawings.
• Supported Electrical Engineering department with technical and drafting expertise.
• Researched component and installation specifications alongside senior engineers.
• Compiled detailed parts lists and engineering orders.
• Acted as On-Site Engineer for installations and modifications.

• Provided quality engineering support to manufacturing department, improving product reliability.
• Led root cause investigations for factory quality escapes, driving corrective actions.
• Managed quality metrics to identify and implement process improvements.
• Collaborated with manufacturing staff and design engineering group to optimize product quality and ensure timely delivery.
• Coordinated material review board activities to comply with quality standards.
• Conducted process audits to maintain operational excellence and identify areas for improvement.
• Supported continuous improvement team in implementing lean manufacturing practices, streamlining processes to reduce waste.

• Served as primary designer for integrated ceiling installation in A320 passenger-to-freighter conversion.
• Designed detailed parts assemblies, installation drawings for structural air conditioning, lighting, lavatory systems for Airbus and Boeing aircraft.
• Supported interiors and electrical engineering teams with design and drafting.
• Utilized Unigraphics and AutoCAD for efficient design completion.
• Developed prototypes and conducted functional tests on components to ensure design viability.
• Wrote engineering instructions to direct production and assembly processes.
• Presented design proposals during design reviews to stakeholders.
• Researched and implemented engineering change requests to improve project outcomes.

• Converted 2D AutoCAD drawings and OEM specifications into 3D Unigraphics models.
• Executed CAD drafting of parts and detailed parts lists for production readiness.
• Supported engineers in researching and verifying component specifications, ensuring accuracy.
• Provided technical support to electrical engineering department, facilitating project execution.
• Organized technical library of aircraft documents, drawings, and procedural manuals for accessibility.