Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Accomplishments
Work Availability
Work Preference
Quote
Interests
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Jeffrey Harris

Jeffrey Harris

Manager
Afton,TN

Summary

Customer-oriented professional with a proven track record of successfully leading teams to meet and exceed objectives. Dedicated and hardworking individual consistently striving for excellence. Personable and driven with a natural ability to motivate and effectively lead teams. Strong organizational and problem-solving skills essential for operational success. Committed to enhancing customer satisfaction and optimizing store performance. A strong leader and problem-solver, focused on streamlining operations to decrease costs and promote organizational efficiency. Utilizes independent decision-making skills and sound judgment to positively impact company success. Possesses versatile skills in project management, problem-solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Developed strong leadership and problem-solving skills in a fast-paced retail environment. Demonstrated ability to manage daily operations and coordinate team efforts effectively. Seeking to transition into a new field.

Overview

20
20
years of professional experience
1
1
Certification

Work History

3rd Key Manager

United Grocery Outlet
10.2019 - Current
  • Counted registers and cleaned and secured shop at end of shift.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Identified opportunities for process improvements within store operations, leading to increased efficiency across all departments.
  • Ensured store compliance with safety regulations and loss prevention measures to minimize shrinkage.
  • Coordinated closely with other keyholders to ensure smooth transitions during shift changes while maintaining overall store productivity.
  • Boosted team morale by promoting a positive work environment and fostering open communication.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Actively participated in visual merchandising updates to maintain an appealing store appearance.
  • Developed professional relationships to improve retention of key customers.

Material Flow

John Deere/Accuforce
01.2019 - 06.2019
  • Operated forklifts and tuggers to move, pick or put away products

Material Handler Forklift Operator

Atwork/Land Air- John Deere
10.2018 - 12.2018
  • Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles
  • Unloaded cargo with Forklift, maintaining clean, safe and organized warehouse areas
  • Operated forklifts to move, pick or put away products
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
  • Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear

Material Handler

Staffmark/Premium Waters
07.2018 - 10.2018
  • Unloaded and loaded cargo with Forklift, maintaining clean, safe and organized warehouse areas
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments
  • Reorganized inventory to keep warehouse neat and remove obstacles
  • Tracked movements with hand-held scanners to keep records accurate
  • Operated forklifts to move, pick or put away products
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together
  • Operated equipment with focus on safety and efficiency
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
  • Braced, padded and supported shipments to prevent shifting and damage
  • Organized warehouse inventory in an effective and efficient manner

Material Handler

Kelly Services/ Land Air- Colgate Palmolive
02.2018 - 06.2018
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
  • Warehouse activities including receiving, storing, selecting and shipping materials
  • Braced, padded and supported shipments to prevent shifting and damage
  • Tracked movements with hand-held scanners to keep records accurate
  • Operated equipment with focus on safety and efficiency
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments

Shipping/ Receiving Team Leader

Jost International
08.2004 - 01.2018
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests
  • Cycle counted Inventory and reported discrepancies to maintain recordkeeping validity
  • Unloaded, picked, staged and loaded products for shipping
  • Banded, wrapped, and packaged products per customer specifications
  • Verified and recorded the count and condition of cargo received
  • Worked at rapid pace to meet tight deadlines
  • Received incoming shipments and reviewed contents against purchase order for accuracy
  • Oversaw special orders and after-hours, urgent shipping jobs
  • Transported goods from racks, shelves and vehicles
  • Organized warehouse inventory in an effective and efficient manner
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate for shipments

Grocery Stocker

United Grocery Outlet
07.2016 - 12.2017
  • Assisted customers based on currently available product and promotional information
  • Removed outdated items from stock
  • Updated signage to reflect current prices and help promote target merchandise
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Assisted customers by carrying packages and bags and securing purchases in vehicles
  • Added labels to products and professionally arranged merchandise
  • Maintained tidy, clean and trash-free work areas
  • Provided friendly and knowledgeable service to all guests
  • Used equipment such as hand trucks and pallet jacks safely and efficiently
  • Pleasantly helped customers by finding requested items
  • Prepared displays and shelves by reorganizing products

Education

High School Diploma -

Rutledge High School
Rutledge, TN

Basic Radio Operations

MCAGCC
Twenty Nine Palms, CA

Skills

  • Inventory control
  • Team contribution
  • Multitasking and prioritization
  • Strong communication skills
  • Store operations
  • Staff training and development
  • Employee scheduling
  • Customer service
  • Inventory management
  • Quality control
  • Adaptability and flexibility

Certification

  • Continuous Improvement2
  • Interpersonal Communications Skills
  • Orientation to Work Team Skills
  • Basic Business Knowledge

Military Service

  • United States Marine Corps
  • Honorable Discharge
  • Good Conduct Medal
  • Sea Service Deployment Ribbon w/1 star
  • Tennessee Army National Guard
  • Army Service Ribbon
  • National Defense Service Medal
  • TNGCR

Timeline

3rd Key Manager

United Grocery Outlet
10.2019 - Current

Material Flow

John Deere/Accuforce
01.2019 - 06.2019

Material Handler Forklift Operator

Atwork/Land Air- John Deere
10.2018 - 12.2018

Material Handler

Staffmark/Premium Waters
07.2018 - 10.2018

Material Handler

Kelly Services/ Land Air- Colgate Palmolive
02.2018 - 06.2018

Grocery Stocker

United Grocery Outlet
07.2016 - 12.2017

Shipping/ Receiving Team Leader

Jost International
08.2004 - 01.2018

Basic Radio Operations

MCAGCC

High School Diploma -

Rutledge High School

Accomplishments

  • Supervised teams from 6-20 staff members throughout my career.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeInternship

Work Location

On-SiteRemote

Important To Me

Work from home optionPaid time offPaid sick leave4-day work weekPersonal development programsCareer advancementWork-life balanceCompany CultureFlexible work hours

Quote

If you can’t make it better, you can laugh at it.
Erma Bombeck

Interests

Art of all genres

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Jeffrey HarrisManager